BOQ hands managed print deal to Lexmark

Bank of Queensland (BOQ) has awarded Lexmark a four-year managed print services contract as part of efforts to develop a flexible, paperless workforce.

Under the deal, Lexmark will provide services including business assessments, infrastructure and process optimisation, consumables management, maintenance services and software solutions.

The services have already been deployed to the new ‘BOQ Village’ head office in Brisbane. By rolling out the service to all corporate offices, the bank aims to save up to 2 million pages per year.

BOQ is undergoing a transformation plan involving revamping the technology used by its national branch network, customer contact centres and corporate officers. The company eventually aims to transition to a paperless workforce model.

Lexmark secured the contract through a tender process.

“BOQ is pleased to have engaged Lexmark to deliver our group-wide managed print service and we’re excited by the opportunities this offers to our corporate businesses and importantly BOQ’s unique owner manager branch network,” BOQ Head of Distributed Computing Steve Sherwood said.

BOQ was established in 1874 and is one of the largest banks not owned by the ‘big four’ banks of Commonwealth Bank, Westpac, ANZ and NAB.

Pictured: BOQ Village in Queensland.