Australian IT leaders aim to reduce burdens on IT

Nearly all (97%) Australian IT decision-makers list alleviating the burdens on IT as among their top priorities for 2023, according to research commissioned by GoTo.

A survey of IT decision-makers at companies with fewer than 1000 employees conducted for the company by Frost & Sullivan found that 52% of Australian respondents reported seeing an increase in the IT workload within the past year.

Australian organisations are aiming to address the growing workloads with a range of initiatives, with 81% ranking the consolidation of communication and IT management and support tools as an important initiative for the year.

Meanwhile 92% have completed, planned or are in process with these consolidation efforts.

In addition, 32% of Australian businesses are planning to switch vendors to reduce costs, and 98% aim to reduce the burden on IT with the right software choices.

According to the survey, 42% of Australian IT decision-makers believe it is now very important to consider reducing the burden on IT when choosing new software.

GoTo VP and General Manager of APJ Lindsay Brown said the findings demonstrate that IT management and support solutions will see a lot of re-evaluating by organisations in 2023.

“Economic uncertainty combined with mounting pressures from customers mean teams will be strategically planning the best steps and investments to make,” she said.

“As organisations look forward, it is important to consider the impact their decisions will have on budgets as well as their IT staff and teams, as this will cause a ripple effect through to the rest of the organisation. Consolidation looks to address not only reduced or reprioritised budgets, but also business productivity.”

Image credit: iStock.com/Melpomenem