DXC launches DXC Workplace Services

DXC Technology has announced an AI-native workplace IT offering aimed at helping organisations improve productivity, strengthen employee experience, and optimise IT operations.

DXC Workplace Services uses agentic AI technology to anticipate employee technology needs and reduce productivity disruptions. The solution is powered by the orchestration platform DXC OASIS, which is designed to transform managed services through agentic AI workflows. The platform is used to orchestrate the employee workplace across existing technology investments, allowing DXC to replace siloed managed service capabilities with coordinated workflows.

The offering promises to help users achieve a 60% reduction in service desk calls and enable half of device issues to be resolved before employees notice. DXC also asserts that the platform can provide at least 15 hours of improved productivity per employee per month.

DXC global offering lead Kelly Candler said enterprises should not have to choose between advancing business priorities, enhancing IT efficiency and improving employee experiences.

“We designed DXC Workplace Services to help organisations achieve these objectives simultaneously by aligning workplace experiences to how employees work, reducing friction both within and across employees’ workplace environment to facilitate a seamless, wholistic experience,” she said.

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