ICT services growth trend positive

Thursday, 10 December, 2009

ICT Service revenues increased on a sequential basis to $59.8 million in 3Q09, after declining for the previous six quarters in a row. “Revenues were still down almost 5% year-over-year, but that is a lot less than in the first and second quarters,” said Ovum Vice President John Lively. “The trend shows clear improvement and suggests the worst of the recession impact is over.”

Results in a nutshell:

  • Software and IT services revenues were $28.3 billion, up 3.6% sequentially, down 4.9% versus 3Q08. Fujitsu, H-P, and IBM led the segment in market share.
  • Business Process Consulting were $18.6 billion, up 2.4% sequentially, and down 6.6% versus 3Q08. IBM, Accenture, and CSC led this segment in market share.
  • Telecom Infrastructure services were $12.8 billion, up 0.6% sequentially, and down 8.6% versus 3Q08. T-Systems, Cisco, Ericsson, NSN, and Alcatel-Lucent each held more than 10% share in this segment in 3Q09.

Ovum’s complete 3Q09 ICT services market share spreadsheet is now available on Ovum’s Telecoms Knowledge Center. It shows historical revenues and market share for the 24 leading providers of ICT services, in three horizontal and three vertical segments.

Related News

New Salesforce AI agent "may make chatbots obsolete"

Salesforce's new Einstein Service Agent is an AI customer service agent with a wide range of...

Teradata announces integration with DataRobot

Teradata has arranged to allow enterprise customers to import and operationalise DataRobot AI...

auDA launches inaugural Australian internet governance academy

The inaugural Asia Pacific Internet Governance Academy Australia (APIGA Australia), will be held...

  • All content Copyright © 2024 Westwick-Farrow Pty Ltd