SA government extends managed network services contract

Dimension Data has announced that is has won a three-year contract renewal, worth $36m, with the South Australian government, for the continued provision of managed network services.

The managed network services contract, originally signed in 2006, provides for management, monitoring, break/fix services, administration and support for the South Australian government’s network and firewall infrastructure. Additional services include intrusion detection and prevention, network and security consulting and advisory services, threat analysis and response and vulnerability assessments.

The next phase of the contract will see Dimension Data supporting the South Australian government’s stated objective to use its networking infrastructure to improve services provided to the South Australian public. Dimension Data will continue the level of service currently provided to the government, but will move towards a more dynamic contract over the next three years to innovate and meet the increasing demand on the South Australian government’s ICT infrastructure.

Commenting on the win, Dimension Data’s National Solutions and Services Director David D’Aprano said: “This renewal is a great achievement. It takes a committed team and sophisticated systems to successfully deliver such a complex service, which is exactly what we’ve provided. We’ve reduced the government’s telecommunications costs, while also increasing the network’s capabilities and capacity. The overall result has been significant cost savings for the client and delivery of a high-quality, innovative service.”

Leading up to the decision to renew, the South Australian government’s contract team undertook an extensive process of departmental reviews and baselining with Dimension Data, which allowed the government to understand the true value delivered by the contract.