Spark NZ Note7 customers gifted $100 card

Spark NZ and Samsung will give customers a $100 gift card, following the return of their Note7 device to a Spark store.

The gift card is not restricted to Spark stores and can be spent on whatever the customer decides.

Customers who return their devices are entitled to a full refund of the amount they have paid for their Note7. This includes the option to swap for another device, receive the refund as a Spark account credit or receive the refund into their bank account.

Spark CEO of Home, Mobile and Business Jason Paris said the gift was a gesture acknowledging the disruption customers have faced and any stress it caused.

“We’re hugely grateful for our customers’ patience throughout this process and we hope this gift, which they can use in whatever way they like, will go a little way toward showing how much we’ve valued their cooperation,” Paris said.

“We’ve been communicating directly with each of our Note7 customers throughout this process, so this is a way of completing the exchange on a good note.”

Customers that have already returned their Note7 devices, as well as those who swapped their first Note7 for another device, will also receive a $100 gift card.

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