Teradata announces AI integration with ServiceNow

Cloud database and analytics company Teradata has announced an integration with ServiceNow’s Workflow Data Fabric designed to enhance AI agents and enable the operation of autonomous workloads at scale. The integration connects, understands and activates customer data from Teradata on the ServiceNow AI Platform.

As part of the collaboration, Teradata’s hybrid analytics and data platform for Trusted AI is now part of the ServiceNow Data Network ecosystem of data solutions for joint customers. Teradata is allowing access to the ServiceNow Data Network through a zero copy connector, eliminating the need for replication.

Teradata SVP for Product Management Dan Spurling said the collaboration will enable an evolution of AI agents.

“Agentic AI is transforming the enterprise and we’re excited to join the ServiceNow Workflow Data Network to help power these agentic autonomous operations at scale. Teradata’s platform processes and learns from the critical information being created throughout today’s enterprise,” he said. “ServiceNow applies these insights to intelligent workflows that proactively drive outcomes at scale. Together, we make AI agents smarter and faster.”

ServiceNow SVP and GM of Data and Analytics Products Gaurav Rewari added that the company is continuing to advance its data capabilities in recognition of the fact that there is no AI without data.

“Through Workflow Data Network, and working with industry leaders like Teradata, we are empowering our customers with the tools to tackle data silos and drive AI transformation,” he said. “By giving AI real-time access to the mission-critical data that Teradata manages, we are turning insights into workflow actions that result in true business value.”

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