Remote support is no longer just for IT
Supplied by LogMeIn Australia on Tuesday, 19 May, 2015
Remote support is one of the most popular technologies in use by members of the Technology Services Industry Association. In the field service segment, 69% of companies have adopted the technology and 29% have invested in remote support this year.
Originally developed for providing IT support, remote support technology can allow field technicians to access customer equipment to troubleshoot problems before heading on site - in some cases avoiding the need for a trip altogether.
When selecting a remote support solution to deploy, it is important to consider factors including deployment model, connection time and security functionality.
Security and compliance that’s actually built for the way you work
Explore an innovative approach to security,...
Identity and access management in the cloud era
Leveraging the cloud to bring cost-effectiveness and efficiency to a company must always be...
Infrastructure solutions for end-user computing and virtual desktops
Without a stable, high-performance infrastructure, your EUC project is doomed to falter during...
