Vodafone ups the ante in major cities
Vodafone Australia has today launched nbn services in the cities of Sydney, Melbourne, Canberra, Geelong and Newcastle.
Customers are now able to order Vodafone nbn services online, over the phone or from 78 stores across the five cities.
As previously announced, Vodafone plans to provide customers ordering nbn services with a backup internet service over the Vodafone mobile network for up to 30 days during the connection process as well as during line repair outages.
Based on feedback from Vodafone nbn trials, the company has automated the 4G backup connection service when faults are detected.
“We are very excited to launch Vodafone nbn to complement our mobile network, allowing customers to be always connected, whether it’s at home, at work or on the go,” Vodafone CEO Inaki Berroeta said.
“We are putting customers first. If our customers are unable to receive the service they paid for, or if there’s a problem with their installation or line connection, they’re not going to be left in the lurch. From the outset, we want our customers to connect to the nbn with confidence, and we have set clear standards for ourselves and the industry to achieve this.”
Customers in the cities signing up to a 24-month plan will for a limited time be offered three months’ free plan fees.
Vodafone nbn plans are priced at $80 per month for a 25 Mbps connection, $95 per month for a 50 Mbps connection and $110 per month for a 100 Mbps connection, all with unlimited data. The backup mobile service will offer maximum speeds of 12 Mbps download and 1 Mbps upload.
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