Kroll Ontrack partners with Covertec data recovery insurance program

Friday, 29 July, 2011


Covertec has teamed with Kroll Ontrack to offer Australian businesses data recovery following accidental damage or electronic breakdown of their IT equipment.

Covertec provides insurance for laptops, cameras and portable devices against theft and accidental damage, underwritten by Chubb Insurance Company of Australia.

Kroll Ontrack offers a full suite of recovery solutions, enabling recovery anywhere, anytime from virtually any operating system, storage or media type and cause of data loss. Ontrack’s local facilities include a cleanroom located in Brisbane and staffed by data recovery engineers, including technicians and laboratory experts qualified to assess and fix mechanically failed hard drives and extract useful data.

In the event of damage, Covertec’s data recovery insurance policy holders simply call to talk to a data centre representative, complete a claim form and then take or send their equipment to the nearest Kroll Ontrack data recovery centre. In the event of a successful recovery, Kroll Ontrack’s data recovery experts will return the data on the policy holder’s media of choice.

The data recovery insurance plan is available through Covertec and cover is provided for at least one data recovery claim, within the maximum policy limit of $1000 during the three-year period. If the policy limit is exhausted, policy holders can take out a new policy to protect their equipment.

The insurance policy does not apply if less than 1% of the data is recoverable.

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