Human interaction preferable to bots: Pegasystems
09 May, 2019Companies need to improve intelligent automation if they wish to improve customer experience, according to a new survey from Pegasystems.
nbn speeds slowly improving: ACCC
07 May, 2019 by Dylan Bushell-EmblingMajor nbn RSPs are achieving nbn speeds closer to their maximum plan speeds, but 13% of services are still significantly underperforming.
Technology disrupting Australian retail
18 April, 2019 by Dylan Bushell-EmblingThree in four respondents to an Australian Retailers Association Survey agree that technical change is significantly disrupting the industry.
Budget 2019: More vision required, says StartupAUS
03 April, 2019 by Jonathan NallyThe federal Budget offers small gains but lacks vision on technology, according to the head of advocacy group StartupAUS.
Budget 2019: Skills in the spotlight
03 April, 2019 by Jonathan NallyIndustry has welcomed Canberra's moves to boost ICT training, but concerns remain that the economy will suffer if the skills shortage is not overcome.
Budget 2019: Opportunity and risk in govt IT programs
03 April, 2019 by Jonathan NallyIndustry experts give their take on the government's Budget announcements and identify places where the private sector might fit in.
Telcos called out for questionable sales practices
27 March, 2019 by Dylan Bushell-EmblingTelstra, Optus and Vodafone are potentially harming consumers with their practices of incentivising sales over customer service and satisfaction, a report found.
Blockchain asset tracking revenues to surge
27 March, 2019 by Dylan Bushell-EmblingJuniper Research predicts that blockchain-based retail asset tracking revenues will grow at an average of 139% per year through to 2023.
myGov usage at record high
26 March, 2019There are now 15 million myGov accounts in existence, with more Australians choosing to do their business with the government online.
FinTech Australia HQ shifts to Melbourne
21 March, 2019FinTech Australia has announced that it will be relocating its headquarters from Sydney to Melbourne.
Kogan launches Kogan Marketplace
14 March, 2019 by Dylan Bushell-EmblingKogan takes the fight to Amazon with a new online marketplace on Kogan.com that lists more than 100,000 products from a range of major retailers.
Aus retailers lagging on BOPIS service
06 March, 2019Less than one-third of Australian retailers are offering buy online, pick up in store (BOPIS) options, according to new research.
Attitudes at work influenced by generation, not gender
05 March, 2019Egon Zehnder studied more than 2500 executives across seven countries and found that women and men have similar attitudes on leadership and diversity.
$14bn growth for digital economy
04 March, 2019A new report by the ABS reveals that Australia's digital economy has grown by approximately $14 billion under the current government.
IMR Standard reduces bill shock but complaints rise
25 February, 2019A review of the International Mobile Roaming Standard (IMR Standard) has just been completed by the ACMA.
