IT Management > Market analysis

Telco customer service ratings revealed by ACMA

11 February, 2019

ACMA has compiled data on the customer service performance of telcos from 2017–18.


Optus penalised $10m for misleading customers

06 February, 2019

Optus will pay a $10 million penalty for its treatment of customers who unknowingly purchased games, ringtones and other digital content through its third-party billing service.


CompTIA report predicts 4% global IT growth

01 February, 2019

The CompTIA IT Industry Outlook 2019 has highlighted 12 key trends emerging as digital technology transforms the industry.


Facebook tops Australian social media use

31 January, 2019

Facebook is still the most popular social media platform amongst Australians, according to new research by Hootsuite and We Are Social.


Aussie firms confident in digital transformation

31 January, 2019 by Dylan Bushell-Embling

Australian businesses are more confident than their counterparts in other APAC markets in their ability to avoid being left behind in the digital era.


IT contractor scammed $523,000 from NSW DFSI

18 January, 2019 by Dylan Bushell-Embling

A report from the NSW ICAC has found that a former IT project manager at the DFSI engaged in "serious corrupt conduct" over a five-month period.


63% of firms struggle to retain IT talent: Nutanix

02 January, 2019

Tech skills shortages are holding Australian businesses back, shows new research from Nutanix.


Australia is sixth top blockchain innovator

17 December, 2018 by Dylan Bushell-Embling

Australian innovators have filed 49 blockchain patent families since 1999, and Australia is the sixth top destination country for blockhain filings.


Nokia reveals Bell Labs Prize winners

07 December, 2018

The top three winners of the 5th annual Bell Labs Prize have been announced by Nokia.


ACCAN endorses Regional Telecom Review

05 December, 2018 by Dylan Bushell-Embling

Telecoms consumer group ACCAN has called for the government to adopt the key recommendations of the Regional Telecommunications Review.


Entries now open for 2019 iAwards

09 November, 2018

Australian innovators are invited to submit their entries for the 2019 iAwards.


Austrade uses WeChat to access Chinese market

07 November, 2018

A new digital platform designed to support Australian businesses engaging with China has just been launched by Austrade.


Enter the Tech Rocketship Awards now

06 November, 2018

Entries are currently open for the inaugural ANZ-UK Tech Rocketship Awards.


Afterpay CEO named Entrepreneur of the Year

05 November, 2018

CEO and co-founder of Afterpay, Nick Molnar, has won the 2018 NSW ICT Entrepreneur of the Year Award.


Australian IT spending to grow 3.5% in 2019

02 November, 2018 by Dylan Bushell-Embling

Spending on IT product services in Australia is projected to grow 3.5% in 2019, beating the global average of 3.2%, according to Gartner.


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