IT Management

Improving our future decisions

05 December, 2013 by Elizabeth Rudd, Director, FutureNous

There are four cognitive biases highly relevant to future decisions: confirmation bias, status-quo bias, projection bias and the current-moment bias. Learning about our own cognitive biases can help make better long-term decisions.

Helpdesk software boosts user support at the MAC

02 December, 2013

The MAC Services Group has replaced its helpdesk software, helping boost the quality and speed of the company's user support.

SEEK's Bassat named Australian Entrepreneur of the Year

25 November, 2013 by Dylan Bushell-Embling

Ernst & Young Australia has named SEEK co-founder Andrew Bassat its Australian Entrepreneur of the Year, while founder Dale Carr has won in the technology category.

Three big problems with big data projects

21 November, 2013 by Andrew Collins

While a perfectly executed big data project can indeed reveal useful or surprising insights, there are some large stumbling blocks that can hamper the progress of big data projects.

TPP treaty threatens Aussie ISPs, IT Pricing Inquiry

21 November, 2013 by Dylan Bushell-Embling

A leaked draft of the TPP trade treaty's chapter on copyright and IP has left pundits concerned about the potential impact on Australian ISPs and consumers.

Motorola Solutions names ANZ enterprise unit GM

20 November, 2013 by Dylan Bushell-Embling

David Arkles will take over from Neale Joseph as Motorola Solutions' general manager for enterprise solutions in Australia and NZ.

Microsoft ditches infamous employee evaluation scheme

19 November, 2013 by Andrew Collins

Microsoft is abandoning the major elements of its infamous 'stack ranking' system of employee evaluation, a system that critics claim stifled innovation at the company.

The human flaws influencing big data

13 November, 2013 by Elizabeth Rudd, Director, FutureNous

Will big data - the collecting of vast amounts of data about nearly everything - finally help us predict the future? Humanity's cognitive biases may prevent big data from making accurate predictions, Elizabeth Rudd writes.

UXC unit wins $20m deal with Melbourne Water

13 November, 2013 by Dylan Bushell-Embling

UXC Connect, the ICT infrastructure and services division of UXC, has secured a $20m deal to provide a range of services to government organisation Melbourne Water.

CIOs playing more prominent boardroom role

11 November, 2013 by Dylan Bushell-Embling

Business leaders may be starting to give the IT function more credit as a font of innovation, and CIOs are being given more input at the executive level, a survey suggests.

Acer CEO resigns, lay-offs to follow; BlackBerry CEO fired with US$22m payout

07 November, 2013

The tech world has seen two high-profile CEOs fall in the last few days, with Acer's CEO resigning and BlackBerry's CEO being shown the door.

Ancient maps get a high-tech facelift

07 November, 2013 by Dylan Bushell-Embling

A National Library of Australia exhibition uses modern technology to provide insight into rare and valuable old maps, as well as the origin of the geospatial industry.

PCEHR under review, but is it “unfixable”?

07 November, 2013 by Dylan Bushell-Embling

The government has launched a review into the personally controlled electronic health record (PCEHR) project, claiming poor take-up rates to date among Australian clinicians.

DCIS taps IBM for new mainframe

04 November, 2013 by Dylan Bushell-Embling

NT government department DCIS has contracted IBM to provide a new mainframe system, as part of its regular four-year IT refresh.

Three risks of poor software licence management

31 October, 2013 by Susan Lang*

With an increasing number of devices being used across the enterprise and the eagerness with which many individuals, departments and branches tend to pursue their own software purchasing plans, is it any wonder that few organisations are able to easily identify their true software licensing costs?

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