Telecommunications wholesaler ispONE has signed NBN Co’s Wholesale Broadband Agreement (WBA), following revisions made by NBN Co. This revised WBA includes amendments relating to liability of NBN customers.
Avanade has expanded its enterprise resource planning (ERP) solutions for finance, business intelligence, human resources and customer relationship management (CRM) with a solution for wholesale distribution, enabling wholesale distributors to become more agile, improve collaboration, streamline operations and focus more on their customers.
The Greenplum Unified Analytics Platform (UAP) offers analytics of big data stores. The UAP is a fusion of three Greenplum products: the Greenplum database for structured and semi-structured data; Greenplum HD, for the analysis and processing of unstructured data; and Greenplum Chorus 2.0, which acts as a productivity engine with virtual databases for exploration, innovation and social collaboration.
Kontron has launched three embedded motherboards in the ATX and Flex-ATX form factors with the 2nd generation Intel Core i3/i5/i7 desktop and mobile processors.
Under a new agreement announced overnight, IBM will purchase Green Hat, a vendor of cloud-based software quality and testing services. Green Hat uses cloud computing technologies to allow customers to conduct testing on a software application prior to its delivery.
Storage vendor Seagate Technology has completed its acquisition of Samsung Electronics’ hard disk drive (HDD) business, which was first announced in April 2011.
Ten years ago, business intelligence (BI) solutions were only available to large organisations that could afford to spend time and money developing them in-house. With the advent of the cloud, this scenario is changing. Adam Hawkins, Co-founder and Managing Director, Mercurial, discusses the limitations of in-house business intelligence solutions, and looks at cloud-based solutions as an alternative.
The Smart Panel range from Adlink Technology integrates three key components: a high-brightness LCD panel, a touch screen and main board to increase flexibility and reduce development time for designers of industrial panel computing applications such as factory automation equipment, transportation systems, multimedia navigation devices, advertising systems, interactive kiosks and medical care systems.
The ACCC (Australian Competition and Consumer Commission) is seeking public comment on the revised structural separation undertaking submitted by Telstra on 9 December.
CA has added two integrated roles in the latest release of its Mainframe Chorus unified management workspace: Mainframe Chorus for Security and Compliance Management and Mainframe Chorus for Storage Management.
HP has introduced ProLiant G7 servers featuring AMD Opteron 6200 series processors. It is claimed they can improve data centre efficiency, scalability and performance up to 30% to support large-scale, virtualised and database workloads.
The Australian market for security-as-a-service - IT security delivered through the cloud - grew 17.2% during 2011, reaching a value of $38.4 million, according to Frost & Sullivan.The firm predicts that the cloud security market will continue to grow at a CAGR of 16.6% through to 2016.
SilkTest 2011 from Micro Focus includes collaborative test automation features designed to enable business domain experts to collaborate on test automation and drive productivity, reliability and cost savings.
The Victorian government has injected $100,000 into ICT Geelong, a body representing the ICT (information, communication and technology) industry in the Victorian city of Geelong. The funding is provided under the Victorian Government’s Innovation Through Clusters program, and will support the growth of ICT in the region over the next two years, according to the government.
The company call centre was once the primary (and a private) port of call for irate or frustrated customers. Now, many are turning to social media, airing their complaints on Twitter or Facebook for the world to see. Robert Allman, of Dimension Data Australia, looks at how to build a competent CRM architecture in this age of social media, and public complaint.