IT Management

Software automation slows customer churn

24 January, 2009

Vodafone Australia recently replaced its manual marketing processes with an automated software solution, slowing customer churn to other operators.


Satyam vows to continue business as usual

13 January, 2009

Satyam, the Indian outsourcing vendor, is doing everything in its power to reassure its customer base that it is business as usual, despite its woes.


'One laptop per child' initiative suffers severe setback

13 January, 2009

The 'one laptop per child' initiative that started with great hopes has been hit by the financial storm.


New search engine enters fray

12 January, 2009

A new search engine has entered into the already crowded web search market, claiming to have several time-saving features to differentiate it from existing engines.


Tiger Riding and the Indian SPs — Australian Impact? Ovum comments on Satyam

08 January, 2009

Jens Butler, Principal Analyst at Ovum, comments on the possible impact of the Satyam fraud for the Australian customers that include Telstra, NAB, Qantas, Optus and AAPT.


Satyam casts a pall cross the Indian IT industry

08 January, 2009 by Wire services and Merri Mack

Well it had to happen with the financial industry imploding due to questionable practices — the IT industry has taken its first hit with Indian outsourcing company, Satyam fiddling with its balance sheet to the tune of US$1.6 billion.  


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