snom gains Schmooze appeal

Friday, 27 April, 2012

snom technology has announced that its VoIP phones are interoperable with Schmooze Com’s PBXact phone system and PBXtended hosted PBX. snom phones can now be autoprovisioned via the Schmooze Com Endpoint Manager for quick and easy installation and no-hassle management, directly from the PBX GUI. The following six snom models are currently certified for the Schmooze solution: snom 300, snom 320, snom 370, snom 821 and snom 870 desktop phones and the snom M9 wireless handset.

The combination of snom VoIP phones and PBXact and PBXtended systems provides small and medium-sized businesses and call centres with a complete, end-to-end voice solution. Value added resellers (VARs) will appreciate the seamless autoprovisioning and implementation using the Endpoint Manager GUI tool. Schmooze customers can take advantage of the full range of snom 300 and 800 series desktop phones as well as the snom m9 wireless handset. Whether a business chooses the PBXact premises-based PBX system or the hosted version, PBXtended, they will find the same snom endpoint functionality.

“snom is committed to interoperability with a large number of SIP-based platforms and is pleased to have completed certification with Schmooze Com’s premises-based and hosted solutions. The ease of deployment and autoprovisioning via Schmooze’s Endpoint Manager is a real plus for both VARs and end customers looking for a complete IP telephony deployment,” said Mike Storella, snom technology Chief Operating Officer.

The PBXact business telephone system and PBXtended hosted PBX provide all the standard features of a traditional PBX plus a unique set of features for the modern workforce, including visual voicemail, custom IVR autoattendants, find-me-follow-me and convenient voice recognition capabilities that allow employees to access the company directory, check messages and perform call control using simple voice commands. snom phones have been specially engineered with Schmooze’s ‘magic button’ that has been programmed for voice commands and dialling. Users simply speak commands such as ‘call Mary,’ ‘transfer to Steve' or ‘check messages’ rather than using the keypad and entering an extension number or code. For VARs, training is easy, with no star codes or cheat sheets needed to remember the features.

“snom offers a solid line-up of stylish, high-performance desktop VoIP phones and a cordless handset with great range and battery life compared to other handsets on the market. We worked with snom over several months, and the certification process went extremely smoothly. VARs will appreciate the seamless autoprovisioning of the snom phones whether these phones are new to the customer or already installed at the customer location and simply need to be integrated with our PBXact or PBXtended solution,” said TJ Stamm, VP of Sales and Marketing at Schmooze Com.

snom VoIP phones have been designed to suit a range of business requirements. The entry-level snom 300 is a good fit for general office workers while the 320 adds more line keys for office workers with high call volumes and the snom 370, with its large graphical, high-definition display, is popular with business executives. The advanced snom 821 and 870 (touch screen) feature a large, high-resolution colour display, an integrated XML browser, wideband audio for enhanced audio quality, and built-in gigabit ethernet switch for the latest network installations. The snom M9 cordless IP DECT handset targets the mobile workforce, providing coverage of 50 m indoors or 300 m outdoors.

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