Kyndryl unveils IT risk detection tool

Mission-critical technology services provider Kyndryl has unveiled a new capability for its AI-powered open integration platform Kyndryl Bridge aimed at helping users identify and resolve IT risks before they can evolve into outages.

The prediction and prevention feature is designed to enable predictive failure detection within IT operations by dynamically identifying important patterns and validating causal relationships between application slowdowns, infrastructure contention, configuration changes and operational events. It achieves this by analysing small anomalies and providing insights into how they can accumulate and propagate across IT layers.

The Kyndryl Bridge platform is capable of generating more than 16 million AI insights per month, and users have recorded an up to 50% reduction in IT incidents, Kyndryl said. It has helped to achieve billions in annual customer savings from avoided impact events and planned maintenance costs, according to Kyndryl Delivery Global Leader Xerxes Cooper.

“By embedding AI agents in Kyndryl Bridge for proactive risk detection, we are transforming IT operations from reactive outage recovery to proactive, evidence-based prevention,” he said. “Correlating millions of observability signals across applications and deep infrastructure helps our customers see and resolve issues before they ever feel them.”

The capability is now fully available to Kyndryl Bridge customers globally.

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