TIO welcomes ACMA plan to reduce scam calls


Thursday, 14 March, 2019


TIO welcomes ACMA plan to reduce scam calls

A government initiative aimed at reducing scam phone calls has been welcomed by the Telecommunications Industry Ombudsman.

The Australian Communications and Media Authority has released the terms of reference to explore ways to disrupt scam activity on telecommunications networks.

A recently published TIO systemic investigation into mobile phone fraud highlighted some of the methods scammers are employing to impersonate consumers, deceive mobile service providers and steal consumers’ mobile numbers. In some cases consumers reported having their bank accounts drained and identities stolen, leading to financial loss and emotional harm.

“Having access to phone and internet services is an important part of daily life for all Australians. Scammers take advantage of our need to be connected, and this is an issue for both the telco industry and consumers,” said Ombudsman Judi Jones.

“Yesterday’s announcement by the ACMA and supporting agencies is a positive step toward protecting our telecommunications networks and we look forward to contributing to this project.”

Image credit: ©Scott Griessel/Dollar Photo Club

Please follow us and share on Twitter and Facebook. You can also subscribe for FREE to our weekly newsletter and quarterly magazine.

Related News

Activ8me fined $250,000 for false advertising

The ACCC has secured $250,000 in penalties against ISP Activ8me over false and misleading...

ACMA investigating Christchurch attack broadcasts

ACMA has commenced a probe into whether any Australian broadcasters breached current content...

Stone & Chalk partners with Enterprise Ireland

Stone & Chalk has announced it is partnering with Irish trade and innovation agency...


  • All content Copyright © 2019 Westwick-Farrow Pty Ltd