Compuware Changepoint 2010

Friday, 02 July, 2010

The Changepoint 2010 project portfolio management and professional services automation solution offers support for mobile devices such as the Blackberry and iPhone while also providing enhanced support for team collaboration, executive decision-making and other customer-sponsored usability enhancements.

Its features include enabling remote workers to connect to Changepoint via their Blackberry or iPhone. This enables key remote functionality such as time entry, the ability to access and update assigned tasks and to participate in workflow-driven approval cycles. Another feature, request management, enables users to streamline the ideation and requirements, management process and speed resolution of customer support issues.

Its embedded screen capture utility enables improved analysis and resolution of support issues. It also delivers enhanced support for templates associated with specific request-based business objectives.

Its team folders facilitate collaboration between distributed, cross-functional technology teams by making team folders more accessible to all Changepoint users, including third-party users via client portals. Improved search functionality allows users to conduct quick or advanced search on a folder’s contents and attachments. Team folders can be tied to a specific project, application or client and URLs can be directly launched from within a team folder.

Its scenario comparison functionality provides visibility into resource demand and integrates Microsoft Silverlight technology. Users can view resource demand as a critical input to decision-making, and visually graph scenarios related to strategic roadmaps and development sprints, while also saving commonly used scenarios, views and filters for future use.

Usability is improved through a more intuitive interface design, improved scalability and performance, enhanced data integrity and the ability to add user-specific inline help pertaining to a business and process.

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