Rubrik wins deal with Redland Council

Cloud data management company Rubrik has helped Queensland’s Redland City Council transform into a data-driven organisation and pursue its smart city strategy.

The company provided its Rubrik data management solution to assist the council in building a backup and data protection solution capable of supporting its smart city projects.

These include a project to roll out driverless buses, with the first on-road driverless bus trial commencing last year, as well as a free mobile app designed to promote local businesses and reward their customers.

Redland City Council CIO Glynn Henderson said these initiatives demonstrate the council’s top priority of becoming a data-driven organisation.

“By using our data effectively, the possibilities are endless — we can improve internal efficiency, deliver strategic benefits or drive greater economic, community and environmental value,” he said.

“We see our data as an asset. We need to have a cradle-to-the-grave view of it across the organisation so we can use it to make better decisions.”

This objective was threatened by the fact that the council’s IT team would often lose days managing its ageing legacy backup and data protection solution.

The contract with Rubrik was aimed at replacing this solution with a system able to fully automate the backup process. The amount of time required to manage the backup process has now been reduced from 20% of a full-time employee’s capacity to just minutes per morning.

“Backups are now completely automated. My team doesn’t have to worry about them anymore and can now work on projects that bring more value to the organisation,” Henderson said.

“For example, when COVID-19 struck, we had to quickly ramp up our work-from-home capacity to manage a tripling of our remote workforce. Because we weren’t losing time managing backups, we had more capacity to rapidly scale and refine our remote work capability.”

Pictured: Dr Rebecca Michael, RACQ, Redland City Mayor Karen Williams and Greg Giraud, EasyMile. Courtesy Redland City Council.