Industry News
Human interaction preferable to bots: Pegasystems
Companies need to improve intelligent automation if they wish to improve customer experience, according to a new survey from Pegasystems. [ + ]
LightNeuron malware grants total control over email
ESET researchers have discovered a sophisticated malware targeting Microsoft Exchange mail servers that appears to be linked to infamous hacking group Turla. [ + ]
ACMA issues warnings to 11 telcos over PA services
The ACMA has formally warned 11 telcos for failing to tell new customers they do not offer priority assistance (PA) services. [ + ]
Australia behind the curve on AI adoption
Despite 79% of Australian businesses believing that AI will be very important to their future, just 34% have a company-wide AI strategy in place. [ + ]
Companies investing heavily in RPA
Companies will on average invest around $7m in robotic process automation this year, according to a survey of respondents in 14 markets including Australia. [ + ]
International roaming costs $1.4bn: YouGov
Australian travellers are being 'bill shocked' to the tune of $1.4 billion, new research shows. [ + ]
Budget 19 invests in NT skills training
A new skills training and infrastructure package has been provided for the Northern Territory under the 2019 Budget. [ + ]
MegaCortex ransomware uncovered in Australia
Sophos has uncovered multiple cases of a new ransomware named MegaCortex attacking victims in Australia and multiple other markets. [ + ]
SA Premier's cybersecurity mission to the US
The Premier of South Australia has visited the US to explore investments and growth opportunities for SA's cyber sector. [ + ]
New ISACA program assists with AWS audits
ISACA has launched a new audit program to support IT auditors in their assessments of Amazon Web Services (AWS) deployments. [ + ]
ACCC proposes to extend MTAS declaration
The ACCC has proposed to continue regulating the terms of Australia's domestic mobile terminating access service for voice calls, but not for SMS. [ + ]
What happens to the Facebook data of dead people?
Facebook profiles belonging to dead people may outnumber live users over the next 50 years, according to a new University of Oxford study. [ + ]
Equinix completes Perth data centre expansion
Equinix has expanded the capacity of its PE2 data centre to help meet anticipated strong growth in Perth's data centre and interconnection demand. [ + ]
Vodafone NZ fined for overbilling customers
New Zealand's Commerce Commission has won a NZ$350,000 judgement against Vodafone New Zealand after the company pleaded guilty to overbilling customers. [ + ]
Huawei Australia has record year despite 5G woes
Huawei Australia reported an 18% increase in sales revenues to a record $735m despite the August decision banning it from supplying equipment for 5G rollouts. [ + ]