Dimension Data plans to open a second Global Service Centre (GSC) in Australia. The centre will be based in the Sydney suburb of North Ryde and will be established in partnership with the NSW Government with assistance from Industry and Investment NSW.

With cybercrime becoming rife, Huawei has opened a cyber security evaluation centre in the UK to ensure its hardware and software systems will be tested to withstand cyber security threats.

Telstra has launched a high-definition videoconferencing solution which will provide more than 6.5 million regional and rural Australians greater access to care from city health professionals.

The Australian Centre for Broadband Innovation (ACBI) was launched this week on the CSIRO campus in Marsfield. The ACBI is a joint initiative between the NSW Government and research organisations CSIRO and National ICT Australia (NICTA). The centre will help NSW capitalise on the National Broadband Network (NBN).

$2 million penalty for last respondent in Safedivert SMS scheme brings the total to $24.25.

APC has opened an energy-efficiency hub for green data centres in Perth which will provide training facilities for customers and channel partners.

4G wireless broadband provider vividwireless will be the first in Australia to trial mobile wireless broadband, TD-LTE (Time-Division Duplex Long Term Evolution from Huawei that can deliver peak speeds of up to 100 Mbps.

More than half of Australian businesses will adopt social media to boost customer service in 2011 a RightNow survey found.

Ovum's Principal Analyst Roy Illsley comments on the change of culture at HP when it comes to R&D.

Bankwest has signed up to be the first customer in Fujitsu's Perth advanced data centre.

A Microsoft study finds cloud computing saves energy for users.

iiNet has opened an R&D lab to drive innovation.

Mobile, data-stealing malware and Malware-as-a-Service top the list in the M86 Security Predictions 2011 Report

National freight company Northline has announced a $5 million, five-year contract with Brennan IT to overhaul its technology systems. Brennan IT is providing Northline with hosted servers, a national private network linking all Northline offices and a unified telecommunications infrastructure that allows for portable personalised numbers and videoconferencing.

NetSuite has attracted a large number of new clients to its ERP cloud service from SAGE.