Cloud + virtualisation

AWS to open Local Zones in Brisbane, Perth

21 February, 2022 by Dylan Bushell-Embling

AWS will bring low-latency cloud services to the edge at its planned AWS Local Zones in Brisbane and Perth.


Optimizely, Google Cloud forge new partnership

17 February, 2022 by Dylan Bushell-Embling

Digital experience platform market leader Optimizely has announced a multi-year collaboration with Google Cloud to develop digital-first marketing solutions.


The hybrid workforce is here

09 February, 2022 by Greg Eyre, Vice President, Blue Prism, ANZ | Supplied by: Blue Prism

Automation is no longer a foreign concept for organisations undergoing digital transformation, but how has the workforce evolved?


Fast food takes to the skies

01 February, 2022

Wing Australia has partnered with QSR brand Roll'd Vietnamese to introduce food delivery to homes and workplaces via drone.


Twilio and Teleperformance announce global partnership

01 February, 2022

Twilio and Teleperformance have announced a global partnership to deliver the next generation of cloud contact centre solutions.


IVAs: how AI is transforming contact centres

26 January, 2022 by Olivier Cauderlier, Chief of Strategy and Marketing, SecureCo | Supplied by: SecureCo

Contact centres in Australia are accelerating adoption of AI, with IVAs being used to augment human interactions to increase empathy and personalisation.


Dell expands APEX cloud services portfolio

24 January, 2022 by Dylan Bushell-Embling

Dell has launched its APEX Data Storage Services in Australia and New Zealand, and added additional solutions to the APEX cloud service product line.


Issues with zero-trust implementations

17 January, 2022 | Supplied by: Fortinet Australia Pty Ltd

More than half of organisations face gaps in their zero-trust implementations, according to a new Fortinet survey.


Improved IT processes driving Australian businesses

20 December, 2021 by Vinayak Sreedhar, head of business development, ManageEngine | Supplied by: ManageEngine

ACM has worked with ManageEngine to deploy its ITIL-compliant help desk solution to improve self-service, communications with staff and asset management.


Amazon Alexa Australia, TalkVia partner for Make-A-Wish app

10 December, 2021

Make-A-Wish Australia has developed a new voice app, in collaboration with Amazon Alexa Australia and TalkVia, to help users learn more about Make-A-Wish.


$12m CSIRO program looks to 'reimagine intelligence'

03 December, 2021

Australian researchers are striving to transform how humans and robots work together, as part of a $12 million collaborative intelligence project by CSIRO.


Melbourne's SXiQ snapped up by IBM

03 December, 2021 by Dylan Bushell-Embling

IBM has acquired Melbourne-based digital transformation services company SXiQ to complement the capabilities of its IBM Consulting unit in Australia and NZ.


Report reimagines Melbourne through a Digital CBD

03 December, 2021

A new report from RMIT University has revealed that Melbourne is "perfectly placed" to reimagine itself through a Digital CBD.


End-to-end legal matter management

30 November, 2021

Marrickville Legal Centre enjoys time savings put back in the hands of lawyers, thanks to diminishing organisational overheads.


Blue Prism partners with AWS on intelligent automation

29 November, 2021 by Dylan Bushell-Embling

Blue Prism has teamed up with AWS to develop solutions to help organisations adopt intelligent automation at hyperscale.


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