IT is engaged in a costly and lengthy military campaign with mobility. Upper management drafts fleets of new tablets, while users introduce their own mobile devices to the network. All of these must be secured and managed - refusing to do so can cost you your job. So what’s an IT manager to do? According to Joe Sweeney, analyst at IBRS, the only answer is to lay down your arms.
Giving employees access to data and processes while in the field is becoming increasingly popular. IT often responds to this need by creating device-specific mobile applications for each specific function or process. But as the number of devices and applications grow, this ad hoc approach can become unmanageable. Darren Besgrove, Director at BlinkMobile Interactive, discusses holistic mobile service delivery platforms as an alternative.
The Nokia E7 smartphone with Microsoft Exchange ActiveSync provides direct, real-time and secure access to corporate email inboxes and other personal applications.
The IBM Virtual Desktop for Smart Business aids workforce mobility by providing anytime, anywhere access to corporate data from mobile devices, such as tablets or laptops. It has been designed for small to medium businesses.
Sennheiser Communications has announced the full compatibility of its wireless DW series and wired SH and CC series headsets with Polycom’s SoundPoint and Business Media Phones.
Amdocs has released the results of a survey that outlines the scale and significance of the data capacity crunch for mobile network service providers and their customers. The survey examined wireless service providers’ strategies for coping with the increasing demand for data on their networks while maintaining acceptable service quality.
More than half of Australian businesses will adopt social media to boost customer service in 2011 a RightNow survey found.
What a difference a year makes! John Harris looks at how the great technology fad of 2009, the netbook, has gone from must-have fashion to forgotten with the arrival of a new fab form factor - the tablet.
The Enterprise Mobility Solutions division of Motorola has added the ES400 Enterprise Digital Assistant (EDA) to its mobile computing portfolio. The ES400 integrates voice and data capabilities to provide mobile professionals with the information and interaction they need to transform operations, increase enterprise profitability and complete their jobs anywhere, anytime.
Mobiles are pushing businesses to be more proactive with their customer service due to the surge in enquiries across many different channels, according to Ovum.
The next generation of cloud computing is social, collaborative and delivers real-time access to data and information across new mobile devices. Chatter Mobile for Apple iPad, iPhone and the iPod touch, Google Android and RIM BlackBerry can be used to transition from desktop to mobile apps in the enterprise. It enables users to monitor their Chatter feeds, including posts from colleagues and alerts from apps, post status updates and comment on relevant conversations from their mobile device.
More than one in three Victorian councils chart IT strategy for mobilising ratepayer services.
The F-Secure Mobile Security 6 with anti-theft capabilities allows users to lock the phone or erase confidential data remotely by sending an SMS and, in some cases, it allows the phone to be located.
Men lose more mobile phones according to an F-Secure survey with 39% of men having lost a mobile phone, compared to just 26% of women.
Busselton Freight Services (BFS) Metro & Regional Logistics has chosen the TransLogix Sapphire Transport Management Suite to provide a totally integrated logistics system to manage all BFS’s mobile assets [trucks] and employees in real time.