Convergence

Black Box VideoPlex4 video wall controller

01 November, 2016 by | Supplied by: Black Box Network Services Australia

The Black Box VideoPlex4 video wall controller can be daisy-chained to other modular controllers so the user can add as many displays as required.


Black Box 4 x 1 and 8 x 2 4K presentation switchers

01 November, 2016 by | Supplied by: Black Box Network Services Australia

The Black Box 4 x 1 and 8 x 2 4K presentation switchers easily connect, extend and switch any wired video device to any display.


Public sector beating private sector at CX

26 October, 2016 by Dylan Bushell-Embling

Australian consumers feel that government organisations are providing a superior customer experience to the private sector, a survey from Ovum suggests.


Tata Communications awarded for UC portfolio

20 October, 2016 by

Tata Communications has been recognised by Frost & Sullivan for its managed unified communications (UC) portfolio of services in the APAC market.


Black Box DCX3000 Digital KVM matrix switch

01 September, 2016 by | Supplied by: Black Box Network Services Australia

The Black Box DCX3000 Digital KVM matrix switch allows users to create multi-OS desktops.


Black Box LPB2910A, LPB2926A and LPB2952A managed switches

01 September, 2016 by | Supplied by: Black Box Network Services Australia

Black Box LPB2910A, LPB2926A and LPB2952A managed switches provide L2 Gb Ethernet networking, plus optional 4K UHD video switching and extension to an unlimited number of screens.


Jabra Cortana integrated headsets

22 August, 2016 by | Supplied by: Jabra

Jabra's range of integrated headsets offers access to Cortana, Microsoft's digital personal assistant.


Wavelink and Honeywell showcase joint mobile solution

15 August, 2016 by

Wavelink and Honeywell are undertaking a five-city roadshow across Australia and New Zealand to showcase their joint mobile solution for the retail and logistics industries.


Microsoft Skype business voice conferencing

04 August, 2016 by | Supplied by: Microsoft Pty Ltd

Microsoft is making Skype for Business PSTN Conferencing available in Australia via Office 365.


Digium D65, D62 and D60 Switchvox business phone systems

03 August, 2016 by | Supplied by: Wavelink

Digium has released a range of IP phones for Switchvox phone systems.


Telco complaint figures released

29 July, 2016 by

The Complaints in Context report by the Telecommunications Industry Ombudsman (TIO) and Communications Alliance has revealed a decrease in the overall number of telco complaints.


Contact centres still important in the digital age

11 July, 2016 by John Palfreyman, CEO, ipSCAPE

There are three key reasons why organisations with a contact centre should look to implement a cloud solution.


Forum to explore collaboration in the digital economy

31 May, 2016 by

Head to Thailand this November and join thousands of other ICT professionals exploring 5G and collaborative regulation in a digital economy at the ITU Telecom World 2016 forum.


Airline passengers prefer self-service tech

26 May, 2016 by Dylan Bushell-Embling

Airline passengers are increasingly opting to use self-service technology over interacting with people during the booking, check-in and travel stages, says a new study from SITA.


ShoreTel Hosted Voice cloud-based voice service

04 May, 2016 by | Supplied by: ShoreTel Australia

ShoreTel has launched ShoreTel Hosted Voice, a fully managed IP telephony hosted solution offering voicemail, unified messaging, click to dial, mobility and audio conferencing services.


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