Kyndryl enhances Agentic AI Framework

Technology services company Kyndryl has announced enhancements to its Kyndryl Agentic AI Framework aimed at enabling customers to scale AI across their businesses.

The revamped core of the framework provides the foundation for additional agentic capabilities, including the ability to ingest and analyse code, policies and data while building and deploying AI agents. The Kyndryl Agent Builder feature meanwhile lets teams design, test and deploy mission-critical AI agents aligned with their own security and regulatory requirements.

Kyndryl has announced it is deploying forward engineers, capabilities and IP to drive rapid adoption of the expanded framework by its customers, using an operating model involving co-creating customised projects that seek to minimise time between design and deployment.

The company revealed that a quarter of its contract signings now contain AI-related content, including data architecture, cloud and digital workplace services.

Kyndryl is also collaborating with its alliance partners to create joint solutions aimed at accelerating this adoption across various industries. For example, Kyndryl is working with insurance industry customers on an agentic AI-enabled actuarial solution, and is collaborating with a banking customer to streamline and automate an intensive manual client onboarding process.

“With decades of mission-critical infrastructure expertise, unique intellectual property and our AI consult methodology, Kyndryl is poised to lead our customers through this paradigm shift toward agentic AI,” Kyndryl Chairman and Chief Executive Officer Martin Schroeter said. “Our differentiated approach blends agents within complex environments and empowers organisations to scale AI throughout their operations as they move to become AI-native.”

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