Smartech relocates global HQ from Hong Kong to Sydney

Thursday, 29 April, 2021

Smartech relocates global HQ from Hong Kong to Sydney

Smartech Business Systems, an Asia–Pacific provider of graphic technology solutions, payment platforms and e-commerce solutions for postal systems, has relocated its global headquarters from Hong Kong to Sydney. This will enable the company to invest in the Australian economy and keep Australian jobs in the country, after its acquisition of Quadient Oceania in January.

The relocation of its headquarters to Australia is partly due to the resilience of the Australian economy through the pandemic, and also due to the growth opportunities identified in energy, resources, technology, and food and beverages. Hong Kong will remain a mainstay of Smartech’s Asian business and home to its major Asian customers, which it will continue to invest in.

Vincent Nair, President and CEO of Smartech Business Systems, said that Australian investors are choosing to invest their money closer to home and back companies that participate in the Australian economy.

“Due to the complexities of running an international business headquartered in Hong Kong at a time of significant political unrest, we took the decision to relocate our HQ to my home country,” said Nair.

Smartech, which employs over 135 staff in Australia, was a long-term partner of Quadient and has now become the channel partner of the mailroom automation multinational’s mail-related solutions, and taken over its graphics technologies and software business in Australia and New Zealand. Smartech is now responsible for more than 19,000 customers in the region across Australia, New Zealand and the Pacific Islands.

“Smartech is a central partner in Australia and New Zealand representing the best and proven technology manufacturers in the world, including Quadient, HP, Epson, LG and Canon. We pride ourselves on delivering technology and service excellence on behalf of our global partners,” said Nair.

Smartech hopes to complement its existing business portfolio with more key acquisitions in the cybersecurity and big data analytics sectors. It also hopes to boost its reseller network across the Oceanic region.

“The decision to acquire Quadient Oceania was a natural fit for our overall business model and came at a time when Australia was entering its first COVID lockdown,” said Nair.

The e-commerce, print, mailing, inserter and sortation software business now complements Smartech’s existing business divisions that offer software and IT managed services, hotel technology solutions and business systems relocation services. The company strives to grow further and has plans to recruit technology and sales specialists across Australia.

“It’s a great privilege to be working with an international board of directors and leading a company that uses its technology and customer service expertise to deliver products and solutions that have a positive impact on companies and end users alike. Our culture here is simple; we’re here to serve and nurture our customers, help our employees grow and deliver value to our stakeholders,” said Nair.

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