Australians concerned over digital health record security

Monday, 02 September, 2019

Australians concerned over digital health record security

Almost half of Australians are concerned over the security and privacy of their digital health records (DHRs), according to a new report.

The report, commissioned by Philips, includes views from 1003 Australians surveyed as part of a larger study into the role digital health technology plays in improving the healthcare professional and patient experience.

Of the respondents, 25% said they would be more likely to use digital health technology if they had reassurance that their data would be secure.

Despite this, 50% of those who either didn’t have access or didn’t know if they had access to their DHRs said they wanted access to them.

Philips said the study indicated that giving patients access to their health data made them more likely to engage with it in a way that would improve the quality of care they received and their overall healthcare experience.

Of Australians that have access to their DHRs, over half rated themselves as proactive when it comes to their health. Those who don’t have access to their record were less likely to rate themselves as such. However, people need to be clear on how to use their data, with a third of those who have access saying they’re more likely to use it if they knew it could make managing their health easier.

“In Australia, while some individuals are hesitant, many want to be empowered and have access to their digital health records,” said Philips’ Managing Director of Australia and New Zealand, Matt Moran.

“The benefits of this access are clear with patients feeling more empowered and in control of their health journey.”

The study suggested that patient-centred healthcare experiences would help improve health outcomes, lower cost of care and support Australia in its move toward value-based care, Philips concluded.

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