Complaints to the Industry Ombudsman rose to 8.7 per 10,000 services in operation, with Optus topping the list of the major providers. [ + ]

The first battery electrode stacks have been produced by Redflow at its factory in Thailand. [ + ]

Start-ups are contributing around $1.6 billion and have directly or indirectly created some 93,000 jobs, according to a new report. [ + ]

The national Mobile Black Spot program has reached the halfway mark with deployment of Telstra's 300th mobile base station under the initiative. [ + ]

Digital advisory services will be provided for small businesses as part of a federal government initiative. [ + ]

Australian is second only to China in artificial intelligence deployment, with 89% of large businesses using it. [ + ]

Company says the new DC will improve security for Australian customers by enabling them to store their data onshore. [ + ]

The exam is designed to measure technical skills and abilities in a virtual setting using real-world cybersecurity scenarios. [ + ]

The South Australian Liberal opposition has pledged to invest $10 million to fix the worst mobile black spots in the state if elected in March. [ + ]

Global IT spending has been tipped to reach US$3.7 trillion in 2018, according to Gartner. [ + ]

A five-year agreement has been signed between Nokia and Optus, aimed at managing and maintaining network infrastructure, operations and field maintenance. [ + ]

The university has signed with Maoneng Australia and Origin Energy to source 100% of its energy from a solar farm. [ + ]

A world-first trial at UNSW could shake up the way traditional loyalty programs are operated. [ + ]

A selfie shot by Roger Federer next to a Rottnest Island quokka has reached 581 million people in 45 countries. [ + ]

Digital voice assistant devices in homes are becoming more popular than smartphones, according to a new Accenture survey. [ + ]