Customer experience is the main driver, with process automation, supply and logistics and HR among the most popular use cases.
Unsuitable plans, communication breakdowns and service disruptions are rife and on the rise, according to the Telecommunications Industry Ombudsman.
Executives say the technology will enable new business models, modernisation and better connection.
The new release of the COVIDSafe app improves its usability and makes it available to more people, with better backward compatibility and app store access.
Australian telcos' performance prompted 7.2 complaints to the TIO for every 10,000 Services in Operation in Q1 2020, according to the Communications Alliance.
An AI tool developed by RMIT can prescribe the best physical working conditions for staff.
The pressure is on for businesses to rapidly establish a new model, with many employees resistant to returning to old ways of working.
The federal government says the hub will help regional Australians overcome the barriers they face finding the right solution for their communication needs.
Queensland will become the last Australian state to open AustCyber Innovation Nodes as it seeks to bolster the local cybersecurity economy
The IT and customer support roles will come as the company opens its second Customer Service Hub in South Australia.
PayPal has seen record numbers of sign-ups during COVID-19, incuding a 65% year-on-year increase in 'silver tech' consumers.
The AIIA has endorsed Scott Morrison's economic roadmap for recovery, praising its focus on equipping the workforce with needed digital skills.
A survey has revealed the extent of the impact COVID-19 has had on Australia's casual workforce, which is one of the largest in the world.