Zoom expands into contact centres
02 March, 2022 by Dylan Bushell-EmblingThe new Zoom Contact Center solution is designed to help customer service teams deliver video-optimised interactions powered by the Zoom platform.
Aussie Broadband's Britt named MD of the Year
01 March, 2022Aussie Broadband co-founder Phillip Britt has been named Managing Director of the Year by CEO Magazine at the 2021 Executive of the Year awards.
COVID crisis causing Australians to embrace flexible work
28 February, 2022 by Dylan Bushell-EmblingSix in 10 Australian employees now rate flexible work more highly than career progression in terms of their positive impact on mental health, research suggests.
Genesys, Thrive seek to tackle employee burnout
28 February, 2022 by Dylan Bushell-EmblingGenesys has teamed up with Thrive, a company founded to tackle employee burnout, to embed employee wellbeing tools into customer service agent workflows.
APAC businesses lead investments in digital CX
28 February, 2022 by Dylan Bushell-EmblingAsia-Pacific businesses are ahead of their global peers, with ANZ businesses ahead of their peers in the region, by investments in digital customer acquisition.
Monday.com announces alliance with KPMG
28 February, 2022 by Dylan Bushell-EmblingAustralian Work OS developer monday.com has forged an alliance with KMPG aimed at building joint solutions for KPMG member firms.
Digital collaboration centre launched in Sydney
25 February, 2022Tata Consultancy Services (TCS) has launched an innovation and digital collaboration centre in Sydney, designed to help businesses navigate transformation.
payo launches QR code payments for hospitality
24 February, 2022 by Dylan Bushell-EmblingAustralian e-commerce company payo aims to revolutionise restaurant bill payments and splitting at the table with its new payo checkout offering.
Modis, Microsoft to help SA women enter space sector
23 February, 2022 by Dylan Bushell-EmblingModis and Microsoft will collaborate to hold a series of skills development programs aimed at training South Australian women for careers in the space sector.
Managing e-waste in business
23 February, 2022 by Paul Flatt, Director APAC, Asset Lifecycle Management | Supplied by: Iron MountainAustralia is one of the world's highest producers of e-waste, with many businesses uncertain how to address the issue.
Australian boffins use facial expressions to navigate VR
23 February, 2022 by Dylan Bushell-EmblingA team led by a University of Queensland researcher has developed technology designed to allow users to navigate VR environments using only facial expressions.
Celebrating 70 years since Australia's first computer conference
22 February, 2022The Pearcey Foundation has announced a summit to commemorate the 70th anniversary of Australia's first computer conference, which was held in August 1951.
Adelaide's EIC building snags CBA as a tenant
22 February, 2022Quintessential Equity has announced its EIC building open for leasing, with the Commonwealth Bank committed to a tenancy.
Analytics app simplifies complex entitlement landscape
22 February, 2022A new solution promises to help New Zealand businesses navigate the complex and ever-evolving leave entitlement legislative landscape.
Experts to discuss secure board strategies in podcast
17 February, 2022 by Dylan Bushell-EmblingThe In Pursuit of the Secure Board Podcast has lined up a stable of expert guests to provide advice to board members on understanding and managing cyber risk.
