IT Management

Consumer Data Right legislation coming this week

22 July, 2019 by Dylan Bushell-Embling

The government will this week introduce the legislation required to implement Australia's new Consumer Data Right regime, starting in the banking sector.


auDA recruiting for its new board

22 July, 2019 by Dylan Bushell-Embling

Australia's .au domain administrator auDA is reconstituting its board as a result of a scathing government review into its operations.


Consumers, businesses at odds over customer service tech

19 July, 2019

Customers still prefer to access customer service via phone, email or in person rather than through chatbots, social media or apps, according to a new study.


V4 Telecom warned over complaints handling

18 July, 2019 by Dylan Bushell-Embling

ACMA has issued Melbourne-based V4 Telecom a formal warning after some customers were unable to contact the company to complain after a service outage.


Vodafone to refund customers for unintended DCB charges 

17 July, 2019

Vodafone is set to contact and refund customers after admitting it made misleading representations about its DCB service.


NZ plans one-stop digital service for businesses

17 July, 2019 by Dylan Bushell-Embling

The New Zealand Government expects to achieve NZ$300m in economic benefits through its planned Business Connect government service portal.


EFA calls for ban on face recognition tech

16 July, 2019 by Dylan Bushell-Embling

Electronic Frontiers Australia is urging Australians to oppose the use of facial recognition technology by government and law enforcement agencies.


Australia's digital future in focus at Digitalize 2019

16 July, 2019 | Supplied by: Siemens Ltd

Dozens of experts will deliver robust discussions around real-world applications of digital tech and Industry 4.0 at Digitalize 2019 in Brisbane on 23 July.


Infratil, Brookfield cleared to buy Vodafone NZ

15 July, 2019 by Dylan Bushell-Embling

New Zealand's Commerce Commission and Overseas Investment Office has approved the acquisition of Vodafone NZ by Infratil and Brookfield Asset Management.


Advantech, Pacific Automation partner for Industrial IoT

12 July, 2019 | Supplied by: Advantech Australia Pty Ltd

Advantech has announced a partnership with electrical and electronic solutions provider Pacific Automation, aimed at Industrial IoT markets.


Aussie IT spending to reach $93.8bn this year: Gartner

11 July, 2019 by Dylan Bushell-Embling

Total Australian technology spending is on track to grow 3.1% in 2019 to $93.8bn, rising to $107bn by 2022, Gartner forecasts.


Telco complaints grew 10.2% in December quarter

10 July, 2019 by Dylan Bushell-Embling

ACMA's first Telecommunications Complaints Handling report shows a sequential increase in the proportion of complaints to service providers during Q4 2018.


Adelaide to host MIT's fourth Living Lab

10 July, 2019

The Lab is intended to bring the public, private and research sectors together to analyse data and help SA achieve economic and sustainable population growth.


Google suspends Trends emails in NZ

09 July, 2019 by Dylan Bushell-Embling

Google has suspended Google Trends emails in New Zealand due to its violation of a suppression order, and is also facing a contempt of court charge in Australia.


SaaS continues to dominate public cloud services market

09 July, 2019

SaaS earned 65.8% of the public cloud services market's $4.01 billion revenue in 2018, according to the International Data Corporation (IDC).


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