IT Management

ServiceNow adding new GenAI capabilities

18 November, 2024 by Dylan Bushell-Embling | Supplied by: ServiceNow Australia Pty Ltd

ServiceNow is adding more than 150 new generative AI tools and features to its Now Platform, including a new AI Governance capability.


Snowflake expands AI Data Cloud portfolio

14 November, 2024 by Dylan Bushell-Embling

Enterprise AI company Snowflake has announced two new additions to its AI Data Cloud portfolio for enterprise customers.


Streamlining ITSM does not require more staff: report

13 November, 2024 | Supplied by: SolarWinds

Automation, self-service and SLAs are key to ITSM efficiency, according to the latest report from SolarWinds.


Is the Australian tech skills gap a myth?

13 November, 2024 by Peter Kokkinos, VP and Managing Director of APAC, Udemy | Supplied by: Udemy

As Australia navigates this shift towards a skills-based economy, addressing the learning gap will be crucial for leveraging the full potential of the workforce.


Report identifies Australia's most promising opportunities in AI

12 November, 2024 | Supplied by: Microsoft Pty Ltd

Growth in applications, AI data centres and data is critical to unlocking the full benefits of AI for the nation.


How 'pre-mortem' analysis can support successful IT deployments

11 November, 2024 by Scott Mann* | Supplied by: Check Point Software Technologies Ltd

As IT projects become more complex, the adoption of pre-mortem analysis should be a standard practice.


Survey finds low compliance with AI and privacy laws

08 November, 2024 by Dylan Bushell-Embling

Research from Vanta has found that only 28% of Australian businesses fully comply with regulations around the use of customer data to train AI.


The key to navigating the data privacy dilemma

08 November, 2024 by Vini Cardoso, Field CTO, Cloudera ANZ | Supplied by: Cloudera Inc

Feeding personal and sensitive consumer data into AI models presents a privacy challenge.


36% of Australian organisations lack AI maturity: research

01 November, 2024 by Dylan Bushell-Embling | Supplied by: TeamViewer

Research from TeamViewer finds that many Australian organisations believe AI is now essential for improving business efficiency.


AI gold rush? New research reveals major gap between AI leaders and followers in Australia

01 November, 2024 | Supplied by: SAS

Only 9% of Australian organisations are considered AI leaders, behind a benchmark of 18% across Asia-Pacific, according to a recent study.


Don't let sensitive data become your Achilles heel

29 October, 2024 by Andrew Foo, Vice President, Customer Solutions Group APAC, Confluent | Supplied by: Confluent ANZ

The establishment of a robust data governance framework can result in significant benefits for a business.


Zoho to leverage NVIDIA tech to build LLMs

28 October, 2024 by Dylan Bushell-Embling | Supplied by: Zoho Corporation Pte Ltd

Business software company Zoho is leveraging NVIDIA's AI Accelerated computing platform to help build AI applications for its enterprise customers.


Still figuring out how to use AI for your organisation? You're not alone

28 October, 2024 by Rahul Tabeck, Regional Sales Director ANZ, SolarWinds | Supplied by: SolarWinds

While over 88% of IT professionals have started planning for an AI-driven future, many express concerns about inadequate infrastructure and the slow pace of investment.


Zendesk introduces AI CX capabilities

21 October, 2024 by Dylan Bushell-Embling | Supplied by: Zendesk

Zendesk has introduced a series of AI-powered tools for customer service teams, including AI agents capable of providing omni‍-‍channel support.


Expired deadline threatens critical infrastructure as compliance lags

21 October, 2024 by Sadiq Iqbal* | Supplied by: Check Point Software Technologies Ltd

The deadline for achieving cybersecurity framework alignment for the SOCI Act expired on 17 August, with reporting by 28 September.


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