IT Management

ACCC calls for holistic digital platform reform

26 July, 2019 by Dylan Bushell-Embling

Widespread, holistic regulatory reforms are needed to tackle the market dominance of major digital platforms such as Google and Facebook, the ACCC has warned.


Qld to host Australia's first robotics manufacturing hub

25 July, 2019

Australia's first robotics manufacturing hub is set to be developed in Brisbane, allowing Queensland manufacturers to access cutting-edge technologies. 


Australians increasingly worried about surveillance powers

25 July, 2019 by Jonathan Nally

Three-quarters of Australians are worried about laws making it easier for the government agencies to gain access their private data, according to a new poll.


Tech teams battle data-sharing risks to protect privacy

24 July, 2019

Three teams of data scientists joined the good fight against risks associated with sharing large datasets at last week's Data Sharing Direct Ideation competition in Sydney.


Huawei Australia appoints new CSO

24 July, 2019 by Dylan Bushell-Embling

Huawei Australia has revealed that current CTO David Soldani will take over the role of CSO from the retiring Malcolm Shore.


Telco complaints fall a further 12% in June quarter

23 July, 2019 by Dylan Bushell-Embling

TIO complaints as a proportion of services in operation fell to 6.6 per 10,000 services during the June quarter, according to the Communications Alliance.


Consumer Data Right legislation coming this week

22 July, 2019 by Dylan Bushell-Embling

The government will this week introduce the legislation required to implement Australia's new Consumer Data Right regime, starting in the banking sector.


auDA recruiting for its new board

22 July, 2019 by Dylan Bushell-Embling

Australia's .au domain administrator auDA is reconstituting its board as a result of a scathing government review into its operations.


Consumers, businesses at odds over customer service tech

19 July, 2019

Customers still prefer to access customer service via phone, email or in person rather than through chatbots, social media or apps, according to a new study.


V4 Telecom warned over complaints handling

18 July, 2019 by Dylan Bushell-Embling

ACMA has issued Melbourne-based V4 Telecom a formal warning after some customers were unable to contact the company to complain after a service outage.


Vodafone to refund customers for unintended DCB charges 

17 July, 2019

Vodafone is set to contact and refund customers after admitting it made misleading representations about its DCB service.


NZ plans one-stop digital service for businesses

17 July, 2019 by Dylan Bushell-Embling

The New Zealand Government expects to achieve NZ$300m in economic benefits through its planned Business Connect government service portal.


EFA calls for ban on face recognition tech

16 July, 2019 by Dylan Bushell-Embling

Electronic Frontiers Australia is urging Australians to oppose the use of facial recognition technology by government and law enforcement agencies.


Australia's digital future in focus at Digitalize 2019

16 July, 2019 | Supplied by: Siemens Ltd

Dozens of experts will deliver robust discussions around real-world applications of digital tech and Industry 4.0 at Digitalize 2019 in Brisbane on 23 July.


Infratil, Brookfield cleared to buy Vodafone NZ

15 July, 2019 by Dylan Bushell-Embling

New Zealand's Commerce Commission and Overseas Investment Office has approved the acquisition of Vodafone NZ by Infratil and Brookfield Asset Management.


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