IT Management

Human interaction preferable to bots: Pegasystems

09 May, 2019

Companies need to improve intelligent automation if they wish to improve customer experience, according to a new survey from Pegasystems.


ACCC opposes TPG–Vodafone merger

09 May, 2019 by Dylan Bushell-Embling

The ACCC will oppose the proposed merger between TPG and Vodafone, in part due to the prospect of TPG becoming a fourth Australian mobile network operator.


ACMA issues warnings to 11 telcos over PA services

08 May, 2019

The ACMA has formally warned 11 telcos for failing to tell new customers they do not offer priority assistance (PA) services.


Australia behind the curve on AI adoption

08 May, 2019 by Dylan Bushell-Embling

Despite 79% of Australian businesses believing that AI will be very important to their future, just 34% have a company-wide AI strategy in place.


Companies investing heavily in RPA

08 May, 2019 by Dylan Bushell-Embling

Companies will on average invest around $7m in robotic process automation this year, according to a survey of respondents in 14 markets including Australia.


nbn speeds slowly improving: ACCC

07 May, 2019 by Dylan Bushell-Embling

Major nbn RSPs are achieving nbn speeds closer to their maximum plan speeds, but 13% of services are still significantly underperforming.


35,000 new Aussie IT jobs will be needed this year

07 May, 2019 by Dylan Bushell-Embling

A joint study by DXC and Telsyte finds that one in five Australian organisations plan to create new IT roles this year to facilitate digital transformation.


Budget 19 invests in NT skills training

07 May, 2019

A new skills training and infrastructure package has been provided for the Northern Territory under the 2019 Budget.


ACS calls for $100m Industry 4.0 skills fund

07 May, 2019 by Dylan Bushell-Embling

The ACS has called for the establishment of a $100m Industry 4.0 skills fund, as part of a series of policy recommendations for the next government.


MacGibbon resigns as head of ACSC

06 May, 2019 by Jonathan Nally

The National Cyber Security Adviser and head of the Australian Cyber Security Centre, Alastair MacGibbon, will return to the private sector at the end of the month.


New ISACA program assists with AWS audits

06 May, 2019

ISACA has launched a new audit program to support IT auditors in their assessments of Amazon Web Services (AWS) deployments.


ACCC proposes to extend MTAS declaration

03 May, 2019 by Dylan Bushell-Embling

The ACCC has proposed to continue regulating the terms of Australia's domestic mobile terminating access service for voice calls, but not for SMS.


What happens to the Facebook data of dead people?

03 May, 2019

Facebook profiles belonging to dead people may outnumber live users over the next 50 years, according to a new University of Oxford study.


Vodafone NZ fined for overbilling customers

02 May, 2019 by Dylan Bushell-Embling

New Zealand's Commerce Commission has won a NZ$350,000 judgement against Vodafone New Zealand after the company pleaded guilty to overbilling customers.


Brand Link Media fined $12,600 for breaching Spam Act

01 May, 2019 by Dylan Bushell-Embling

ACMA has fined Victorian marketing company Brand Link Media $12,600 after the company admitted to have contravened the Spam Act.


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