White Papers/Resources

The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.


The solution for effective mobile workforce management

Supplied by ClickSoftware Australia Pty Ltd on 18 August, 2015

As companies become increasingly mobile, managers need solutions to optimise their management of field workers, office staff and back-office systems. Similarly, office staff and field workers need to communicate and have instantaneous access to critical information so as to perform their tasks effectively. The solution to all of these challenges can be seen within mobile apps.


Avoid cyber attacks concealed within encrypted traffic

Supplied by A10 Networks on 14 August, 2015

Although encrypted traffic improves privacy, it provides hackers with the opportunity to conceal their exploits from security software that does not inspect SSL traffic. Hackers can evade over 80% of companies’ network security simply by tunnelling attacks in encrypted traffic.


On-premise or cloud – the VC hosting debate

Supplied by Videologic on 13 August, 2015

Videoconferencing offers an impressive value proposition: improved collaboration between geographically separated workers, while also cutting travel costs, increasing productivity and connecting people. However, the choice between the two primary deployment options — on-premises or cloud-based — is not always an obvious one.


How to make your DCIM solution a success

Supplied by Schneider Electric IT Business on 06 August, 2015

Implementing a data centre infrastructure management solution does not necessarily guarantee success. There are a number of identified pitfalls that can destabilise a DCIM design so that the end result will not effectively provide what was originally planned.


Improve the efficiency of your data centre cooling system

Supplied by Schneider Electric IT Business on 30 July, 2015

The effectiveness of a data centre cooling system can be greatly improved with an air containment strategy. Containment solutions increase system reliability, rack power density and cooling capacity, and promote significant energy savings.


Service solutions for a better customer experience

Supplied by ClickSoftware Australia on 29 July, 2015

In today’s service markets there is an evident gap between what customers want and what B2B businesses can essentially provide. Business IT infrastructures tend to lack the flexibility, where software can be added easily and instantly, to effectively close this gap between what you offer and what the customer requires.


Being defensive: avoiding and recovering from data breaches

Supplied by Varonis Systems on 30 June, 2015

You probably think your networks and systems are secure against cyberattackers. But think again ... some of the biggest breaches of recent times have come from criminals exploiting the simplest of gaps in companies’ defences.


Sidestep the landmines of business process management projects

Supplied by OpenText on 30 June, 2015

Business process management (BPM) has numerous pitfalls that can lead to failure. Organisational politics can cause initiatives to stall or fail completely as they hit internal challenges, hurdles and opposition. Include event processing and predictive analytics technologies in the mix and the potential for failure compounds.


Adaptive Flash storage promises the best of both worlds

Supplied by Nimble Storage on 29 June, 2015

Cache-accelerated sequential layout (CASL) storage has the potential to eliminate the trade-off between Flash storage performance and capacity. The CPU-driven storage architecture offers superior read and write performance, while dramatically increasing the usable capacity of a disk.


Drop cable choice key to profitable network design

Supplied by TE Connectivity on 27 June, 2015

A drop cable is a critical component of network deployments, but the many challenges and considerations can make choosing the right drop cable technology a difficult task.


Smart business applications to help you better manage your cases and projects

Supplied by OpenText on 22 June, 2015

A new generation of applications uses computer intelligence to extract context-relevant information associated with business processes. That information is used to select the next steps in the workflow, for example when handling payments, through contract bids, claims and loan origination, to traditional healthcare, crime or legal cases.


Putting the customer first in network delivery

Supplied by Fluke Networks on 16 June, 2015

Users of corporate networks expect to be online all the time and are continually demanding a higher performance from their networks. This is placing enormous pressure on network managers to take a user-centric approach to network delivery.


Taking the frustration out of field work

Supplied by ClickSoftware Australia on 15 June, 2015

Happy workers provide better service; an unhappy field worker, by contrast, can easily cause lost productivity and a damaging customer experience.


Cloud key to optimised field workforce management

Supplied by ClickSoftware Australia on 11 June, 2015

Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.


Vendor assessment for business process platforms

Supplied by OpenText on 09 June, 2015

Business process management (BPM) software is used to improve productivity by standardising workflow, but due to the variety of platforms on the market with complex features, the choice of the right solution can be daunting.


  • All content Copyright © 2022 Westwick-Farrow Pty Ltd