The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
We are all now facing the disruptive impact of the application economy. Amazingly, software developers are now the highest growth job function in non-IT companies. A recent survey of over 1400 global enterprises asked what impact the application economy is having and what opportunities are being realised as a result. This paper summarises the report and offers some excellent tips on thriving in this new economy. Download it now.
DevOps brings software development (Dev) and production and operations (Ops) together in one function. While Dev traditionally focuses on innovation and speed, the mandate to Ops is about stability, control and predictability. Left to themselves, Dev and Ops struggle to talk to each other, much less collaborate. Is this ongoing battle hurting your business? Click here for five signs that you might need DevOps.
Human-generated files such as emails, documents, spreadsheets, presentations, and audio and video files not only take over our storage space - even more so as we tend to keep them for extended periods of time - but they also produce a much more overwhelming amount of metadata.
Unlike the traditional BI solutions, which are static and require time to be built and implemented, business discovery solutions are flexible, multifaceted and immediately available. They provide decision-makers from all levels within the organisation with resources to research for opportunities for business improvements and to implement them instantaneously.
Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.
Businesses from the field service industry can benefit substantially from implementing a cloud-based mobile workforce management solution. Some of the advantages are: increased productivity and efficiency, improved customer satisfaction and increased revenue.
Almost half of the organisations today use five or more tools to monitor their infrastructure. This inexplicable redundancy inevitably leads to deterioration in performance, availability and service delivery, forcing customers to look for products and services elsewhere.
IT professionals are challenged in more than one way in their dynamic workday: they have to become more knowledgeable about new technologies; they need to improve performance as the demands for their services increase; and, on top of that, they also have to address critical problems which arise due to the complexity of the companies’ interdependent systems
Enterprise storage solutions were traditionally difficult to manage and proved inefficient to scale as demands increased.
Improve service quality and reduce costs by implementing a monitoring solution for your IT resourcesSupplied by CA Technologies on 09 October, 2014
Proactive management of IT resources can be achieved only when the right information is in place - by continuous monitoring of device health and performance.
Malware was once the pastime of script kids but it has turned into a profitable business with most sophisticated malware being advanced persistent threat (APT).
One of the greatest competitive advantages that companies strive for is to get greater insight into their customers and to better engage them through improved service.
We live in the big data era - we collect information about our customers, partners, suppliers, employees, etc - but this data is useless if we cannot access it when we need it.