White Papers/Resources
The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
Smart business applications to help you better manage your cases and projects
Supplied by OpenText on 22 June, 2015
A new generation of applications uses computer intelligence to extract context-relevant information associated with business processes. That information is used to select the next steps in the workflow, for example when handling payments, through contract bids, claims and loan origination, to traditional healthcare, crime or legal cases.
Putting the customer first in network delivery
Supplied by Fluke Networks on 16 June, 2015
Users of corporate networks expect to be online all the time and are continually demanding a higher performance from their networks. This is placing enormous pressure on network managers to take a user-centric approach to network delivery.
Taking the frustration out of field work
Supplied by ClickSoftware Australia on 15 June, 2015
Happy workers provide better service; an unhappy field worker, by contrast, can easily cause lost productivity and a damaging customer experience.
Cloud key to optimised field workforce management
Supplied by ClickSoftware Australia on 11 June, 2015
Optimised customer service is imperative for customer-facing businesses of any size. A cloud-based mobile workforce management system can provide the flexibility needed to achieve this goal.
Vendor assessment for business process platforms
Supplied by OpenText on 09 June, 2015
Business process management (BPM) software is used to improve productivity by standardising workflow, but due to the variety of platforms on the market with complex features, the choice of the right solution can be daunting.
Maintain control of data over a patchwork cloud
Supplied by NetApp on 05 June, 2015
With organisations under intense pressure to respond to changing business needs, hybrid cloud environments are seeing rapid adoption, with the public cloud becoming a part with many IT strategies.
High-efficiency UPSs can pay for themselves in two years
Supplied by Eaton Industries on 05 June, 2015
Data centre operators, along with cloud and colocation providers, are under intense pressure to maintain high reliability while reducing costs.
A comprehensive guide to the relative costs and benefits of flash storage
Supplied by Nimble Storage on 30 May, 2015
This analysis is designed to help organisations determine the relative costs and benefits of leveraging flash storage arrays to support enterprise applications compared with backup and restore software and appliances, and storage management software.
The software-centric evolution of the IT function
Supplied by Fluke Networks on 29 May, 2015
Mounting pressure on IT departments to align with the business, be more agile and continually cut costs is fundamentally changing the way IT needs to function.
The right UPS can dramatically cut data centre costs
Supplied by Eaton Industries on 27 May, 2015
When selecting an uninterruptible power supply (UPS), data centre managers have historically been forced to choose between the energy efficiency provided by standby and line-interactive systems and the superior protection afforded by double-conversion systems.
Hybrid architectures solve key cloud inhibitors
Supplied by NetApp on 26 May, 2015
The world is increasingly public cloud-centric, but numerous challenges including security, data protection and performance concerns have inhibited even faster adoption of cloud in the enterprise.
Don't let cloud benefits be short-circuited
Supplied by Eaton Industries on 26 May, 2015
Cloud technologies offer such significant benefits to efficiency, agility and scalability that most businesses are expected to be using at least some cloud applications within a matter of years.
A new model for support services providers
Supplied by LogMeIn Australia on 25 May, 2015
Support services providers are adding new service offerings to their portfolios at a blistering pace. But too often the target market for these services is restricted to companies that can afford them.
Wringing maximum value out of WANs
Supplied by Enablis on 20 May, 2015
The rapid rollout of fibre across Australia has significantly reduced internet access costs – by up to 80% in three years – but many businesses are still paying too much for wide area network (WAN) services.
Australian businesses still plagued by inefficiencies
Supplied by Canon on 19 May, 2015
Organisations across Australia’s major industry sectors continue to be plagued by inefficient work processes due to an over-reliance on manual or paper-based processes.
