White Papers/Resources

The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.

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Thriving in the application economy - how to embrace the disruption

Supplied by CA Technologies on 15 January, 2015

We are all now facing the disruptive impact of the application economy. Amazingly, software developers are now the highest growth job function in non-IT companies. A recent survey of over 1400 global enterprises asked what impact the application economy is having and what opportunities are being realised as a result. This paper summarises the report and offers some excellent tips on thriving in this new economy. Download it now.

Is DevOps the Holy Grail for faster app development?

Supplied by CA Technologies on 15 January, 2015

DevOps brings software development (Dev) and production and operations (Ops) together in one function. While Dev traditionally focuses on innovation and speed, the mandate to Ops is about stability, control and predictability. Left to themselves, Dev and Ops struggle to talk to each other, much less collaborate. Is this ongoing battle hurting your business? Click here for five signs that you might need DevOps.

How do you handle human-generated big data?

Supplied by Varonis on 19 December, 2014

Human-generated files such as emails, documents, spreadsheets, presentations, and audio and video files not only take over our storage space - even more so as we tend to keep them for extended periods of time - but they also produce a much more overwhelming amount of metadata.

Business discovery - the new generation of BI

Supplied by QlikTech Australia on 19 December, 2014

Unlike the traditional BI solutions, which are static and require time to be built and implemented, business discovery solutions are flexible, multifaceted and immediately available. They provide decision-makers from all levels within the organisation with resources to research for opportunities for business improvements and to implement them instantaneously.

Identify and improve performance for key customer journeys to increase your revenue

Supplied by LogMeIn on 19 December, 2014

Most companies today measure customer experience at specific touch points, but they tend to overlook the whole customer journey. Increasing satisfaction across the entire customer journey provides greater opportunity for revenue growth and decreased churn.

The eight key benefits of a cloud-based mobile workforce management solution

Supplied by ClickSoftware Australia on 18 December, 2014

Businesses from the field service industry can benefit substantially from implementing a cloud-based mobile workforce management solution. Some of the advantages are: increased productivity and efficiency, improved customer satisfaction and increased revenue.

Unified IT monitoring can improve productivity by up to 20%

Supplied by CA Technologies on 01 December, 2014

Almost half of the organisations today use five or more tools to monitor their infrastructure. This inexplicable redundancy inevitably leads to deterioration in performance, availability and service delivery, forcing customers to look for products and services elsewhere.

Disadvantages of using ‘war rooms’ and the alternative

Supplied by Fluke Networks on 17 November, 2014

IT professionals are challenged in more than one way in their dynamic workday: they have to become more knowledgeable about new technologies; they need to improve performance as the demands for their services increase; and, on top of that, they also have to address critical problems which arise due to the complexity of the companies’ interdependent systems

Enterprise flash storage that intelligently scales with your demands

Supplied by Nimble Storage on 15 October, 2014

Enterprise storage solutions were traditionally difficult to manage and proved inefficient to scale as demands increased.

Improve service quality and reduce costs by implementing a monitoring solution for your IT resources

Supplied by CA Technologies on 09 October, 2014

Proactive management of IT resources can be achieved only when the right information is in place - by continuous monitoring of device health and performance.

Big data architecture provides a 360° view

Supplied by Teradata on 30 September, 2014

Most companies already use some kind of data collection and analysis tools to receive insight into the behaviour of their customers.

How to combat advanced persistent threat (APT) malware

Supplied by Transition Systems on 26 September, 2014

Malware was once the pastime of script kids but it has turned into a profitable business with most sophisticated malware being advanced persistent threat (APT).

Recommendations for achieving high performance engagement

Supplied by Canon Australia on 17 September, 2014

One of the greatest competitive advantages that companies strive for is to get greater insight into their customers and to better engage them through improved service.

Holistic approach to backing up and archiving

Supplied by EMC Corporation on 15 September, 2014

Companies nowadays face a volcanic eruption in the quantity of information that they have to deal with to stay in the market and remain competitive.

Fast, cost-effective and reliable data backup and recovery

Supplied by EMC Corporation on 10 September, 2014

We live in the big data era - we collect information about our customers, partners, suppliers, employees, etc - but this data is useless if we cannot access it when we need it.

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