The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
Understand some of the common terminology you will encounter in your drive for system integration. Learn about the options available to successfully integrate your existing systems.
Municipalities are being challenged to take on roles where they may have limited capabilities as a result of widespread, rapid disruption and the changing expectations of constituents.
Today’s public clouds are complex, and is no longer enough to simply hire a cloud vendor and assume that cloud migration will go smoothly.
30% of directors acknowledge that they don’t understand the risks that their organisation faces in security matters. Over 50% of IT security experts believe that their directors don’t understand the security environment that they are working in, or the risks involved.
Discover how the Internet of Things (IoT) impacts your organisation. Learn how to use IoT and big data strategically in today’s business climate — through use cases and real-world success stories.
Many organisations are beginning to implement a shift-left approach in order to better enable their teams to solve complex issues quickly and efficiently.
The IT context of enterprise today may not include cloud, but almost certainly will over the next decade. Your time to plan early and plan often is now.
With sophisticated cybercrime on the rise, corporate directors must prioritise the security of their communications. Boards should incorporate cybersecurity strategies and regulations into their guidelines, for a complete understanding of what and what not to do.
The Global Interconnection Index is a new global baseline that tracks, measures and forecasts the growth of interconnection bandwidth
Migrating mobile apps to next-gen platforms is an essential process, if organisations are to meet modern enterprise demands. The move, however, is filled with complexity.
This Forrester study examines the potential ROI organisations may realise by modernising ITSM, improving IT operations management and eliminating service outages, and optimising performance with real-time analytics.
The results of this survey — sent out to ITSM professionals during March and April 2017 — provide valuable insights into the current frustrations and challenges faced by service desk professionals, the key innovations and changes forecasted to shape the future of the ITSM industry, and much more.