White Papers/Resources

The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.

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In-building wireless best practices — an eBook

Supplied by CommScope Solutions Singapore Pte Ltd on 21 October, 2019

Equip your business with practical knowledge that will help ensure high-quality, reliable indoor wireless connectivity.


Your customer happiness benchmark report

Supplied by Freshworks Australia on 21 October, 2019

With this report, you are now empowered with data to benchmark your customer satisfaction and distinguish your customers’ experience from the rest of your peers in the industry.


Delivering personalised patient experiences with the cloud — an eBook

Supplied by Salesforce Australia Pty Ltd on 05 June, 2019

​Learn more about the different use cases and approaches your organisation can take to integrate with the cloud.


Your essential guide to cybersecurity and data breaches

Supplied by Frontier Software Pty Ltd on 05 November, 2018

Learn about the challenges inherent in combatting new-age cyberattacks and how to protect your data and mitigate your losses in the event of a data breach.


Your guide to rack-level security and compliance

Supplied by Raritan on 05 November, 2018

Learn how to deliver rack-level security and compliance with minimal resources.


How to maximise date centre operational efficiency and security

Supplied by Raritan Australia Pty Ltd on 17 September, 2018

In this white paper, examine proven strategies for increasing the value of your data centre.


5 ways to boost adoption of BI and analytics

Supplied by Information Builders on 31 August, 2018

This white paper highlights five effective ways to satisfy the distinct needs of your users and boost adoption rates across the entire organisation.


How to implement a single source of truth in your organisation

Supplied by Frontier Software Pty Ltd on 15 August, 2018

Learn about the concept of single source of truth (SSOT), the challenges and barriers to adopting it and the things an organisation must consider when deciding to adopt SSOT as a solution to the data deluge.


8 must-haves for self-service business intelligence

Supplied by Information Builders on 15 August, 2018

Learn about eight essential criteria to consider when choosing a platform to support your self-service analytics strategy.


Tech tips to keep customers coming back

Supplied by Oracle Australia on 15 August, 2018

In this extensive report you’ll find out how over 300 experts’ current strategies for customer experience (CX) are performing, the challenges they are up against and what businesses are doing to prepare for the future.


Your essential guide to mobile device selection

Supplied by Zebra Technologies on 09 July, 2018

Learn how to assess what your organisation needs and determine which device best suits those needs.


Data management best practices for first-rate analytics

Supplied by SAS Institute Australia Pty Limited on 18 May, 2018

Unpolluted data is core to a successful business, particularly one that relies on analytics to survive and thrive.


Artificial intelligence and advanced government strategies

Supplied by Oracle Australia on 18 May, 2018

Artificial intelligence (AI) is transforming every facet of every industry, and government is taking notice. Discover new and exciting ways that AI now offers to engage with your citizens and boost public service productivity.


5 essential components of a brilliant data strategy

Supplied by SAS Institute Australia Pty Limited on 18 May, 2018

Learn how to develop a robust data roadmap and strategy that focuses on the strengths and needs of your particular business.


How to leverage next-gen data centre monitoring and cut your costs

Supplied by Schneider Electric IT Business on 18 May, 2018

This paper explains seven key trends that are defining next-generation data centre (DC) monitoring and the benefits that lead to improvements in DC operations and maintenance.


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