White Papers/Resources
The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
The future for IT services management — an IDC report
Supplied by on 09 December, 2016
This IDC insight highlights the growing importance of IT services management (ITSM) in the light of digital transformation in. ITSM is now maturing past its traditional processes to include agile and automated services critical to business operations.
How to protect your business from extortive threats
Supplied by Cylance Inc on 01 December, 2016
Australia is being called the land of opportunity for hackers. Attack volumes are up over 100% each year and tens of millions of dollars are flowing to overseas bank accounts as ransomware victims try to buy their way out of security breaches.
Public service strategy for customer engagement
Supplied by SAP Australia Pty Ltd on 22 November, 2016
Public service organisations are under pressure to make service delivery to citizens more accessible and convenient by offering the same consumer-grade experience that users typically encounter with banking and retail.
The new 802.11ac wave 2 — hype or ripe?
Supplied by Extreme Networks on 22 November, 2016
Fuelled by big expectations for increased Wi-Fi performance, the excitement building around Wave 2 of 802.11ac comes as no surprise. But is it just more technology hype or will Wave 2 provide quantifiable business benefits that are ripe for the picking?
The road to paperless efficiency — a case study
Supplied by Canon Australia Pty Ltd on 14 November, 2016
In 2015, Frankston Toyota raised the bar in document management and customer experience. Discover how Australia’s largest Toyota used car dealership was able to...
The beginner’s guide to expert leadership — an eBook
Supplied by Citrix Online on 11 November, 2016
Is there a correct leadership style? How do you motivate your employees? How do you lead with smart questions? What is the best way for your team to communicate?
Is data fabric the future of data management?
Supplied by NetApp on 21 October, 2016
Hybrid cloud deployment models are becoming the new normal for enterprise IT organisations. With these mixed environments, new challenges around data management and security emerge.
Hyperconvergence for small and medium businesses - an ebook guide
Supplied by Nutanix on 13 October, 2016
Small and medium-sized businesses need the same IT services as larger companies — but providing those services can be a challenge due to the complexity of traditional infrastructure, the need for specialised IT skills and the lack of budget resources.
What is the fastest keyboard? The results are in!
Supplied by Zebra Technologies on 04 October, 2016
Zebra Technology compared different keyboard types in a testing environment to see which was more productive. Tests on virtual and physical keypad entry revealed some interesting results.
7 quick and easy ways to motivate your team
Supplied by Citrix Online on 04 October, 2016
Motivated employees are happier, more productive and have a strong desire to do the best job possible. A motivated team is a powerful force that can change workplace culture and positively impact the entire company.
Manage your multi-site infrastructure rollout more efficiently
Supplied by Molex Premise Networks Pty Ltd on 22 September, 2016
Current project management processes for multi-site IT infrastructure rollouts have never adequately tackled their unique demands.
Data management trends in Australian government
Supplied by NetApp on 22 September, 2016
This research report provides a snapshot of how Australian government organisations approach data management (DM) strategies and issues.
How to harness workforce mobility and transform your business
Supplied by Zebra Technologies on 13 September, 2016
The fourth industrial revolution is upon us and opportunity for growth is rife. By using the latest mobile devices on a modern OS, your productivity is set to surge and costs due to decline. Future efficiency improvements are there for the taking for those who make the right decisions now.
9 tips for self- and time management
Supplied by Citrix Online on 09 September, 2016
This white paper provides behavioural psychological insights and best practices for daily and weekly operational planning.
How to reduce operational overheads in the public service
Supplied by Ricoh Australia Pty Ltd on 02 September, 2016
According to IDC, IT services represents the largest category for government spending. To cut costs, do more with less and optimise service delivery, utilising managed services has become an attractive option.
