White Papers/Resources

The Technology Decisions Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.

Tech tips to keep customers coming back

Supplied by Oracle Australia on 15 August, 2018

In this extensive report you’ll find out how over 300 experts’ current strategies for customer experience (CX) are performing, the challenges they are up against and what businesses are doing to prepare for the future.

Your essential guide to mobile device selection

Supplied by Zebra Technologies on 09 July, 2018

Learn how to assess what your organisation needs and determine which device best suits those needs.

Data management best practices for first-rate analytics

Supplied by SAS Institute Australia Pty Limited on 18 May, 2018

Unpolluted data is core to a successful business, particularly one that relies on analytics to survive and thrive.

Artificial intelligence and advanced government strategies

Supplied by Oracle Australia on 18 May, 2018

Artificial intelligence (AI) is transforming every facet of every industry, and government is taking notice. Discover new and exciting ways that AI now offers to engage with your citizens and boost public service productivity.

5 essential components of a brilliant data strategy

Supplied by SAS Institute Australia Pty Limited on 18 May, 2018

Learn how to develop a robust data roadmap and strategy that focuses on the strengths and needs of your particular business.

How to leverage next-gen data centre monitoring and cut your costs

Supplied by Schneider Electric IT Business on 18 May, 2018

This paper explains seven key trends that are defining next-generation data centre (DC) monitoring and the benefits that lead to improvements in DC operations and maintenance.

Proven best practices for business-critical apps at the edge

Supplied by Schneider Electric IT Business on 17 April, 2018

​Cloud computing use in enterprise is growing rapidly. A greater dependence on cloud-based applications means your business must rethink the level of redundancy of its physical infrastructure equipment (power, cooling, networking) remaining on-premise, at “the edge”.

UC insights from the leaders in your industry

Supplied by Avaya Australia Pty Ltd on 17 April, 2018

This report, based on a survey of top-level decision makers from the most successful global brands in the world, helps understand the current behaviours and opinions surrounding unified communications.

Propel 21st-century public service with digital transformation

Supplied by Infor Global Solutions (ANZ) Pty Ltd on 19 March, 2018

Every public sector organisation will make the transition to the cloud in its own time, and in its own way. Citizens will then have routine access to the very best systems and technology, in an era when they demand nothing less.

How to integrate your systems and optimise data flow

Supplied by Frontier Software Pty Ltd on 12 March, 2018

Understand some of the common terminology you will encounter in your drive for system integration. Learn about the options available to successfully integrate your existing systems.

Your guide to edge computing

Supplied by Schneider Electric on 12 March, 2018

Learn how best to leverage edge computing to grow your business and better engage with your current and future customers.

Safeguarding ANZ local councils from disruption

Supplied by Infor Global Solutions on 18 December, 2017

​Municipalities are being challenged to take on roles where they may have limited capabilities as a result of widespread, rapid disruption and the changing expectations of constituents.

A step-by-step guide to cloud adoption and data protection

Supplied by Veeam Pty Ltd on 18 December, 2017

​Today’s public clouds are complex, and is no longer enough to simply hire a cloud vendor and assume that cloud migration will go smoothly.

The director’s guide to cyber threats

Supplied by Diligent on 20 November, 2017

​30% of directors acknowledge that they don’t understand the risks that their organisation faces in security matters. Over 50% of IT security experts believe that their directors don’t understand the security environment that they are working in, or the risks involved.

How to harness IoT and big data to stretch profit margins

Supplied by on 20 November, 2017

​Discover how the Internet of Things (IoT) impacts your organisation. Learn how to use IoT and big data strategically in today’s business climate — through use cases and real-world success stories.

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