Optus announced it has cemented a four year $160 million agreement to provide Dodo with wholesale mobile, voice and mobile broadband services.
Hornsby Shire Council has completed the deployment of a 20-site, 500-seat unified communications solution using the Interactive Intelligence Customer Interaction Centre (CIC) application suite.
TeliaSonera, the mobile telco operator, has launched commercial LTE services in Stockholm based on Ericsson's technology and in Oslo based on Huawei's technology.
The Leighton-owned carrier Nextgen Networks has been awarded tender for the federal government’s Regional Backbone Blackspots Program.
Until now, Australian organisations haven’t had many offerings to pick from when it came to hosted unified communications. But as Andrew Collins found out, the Australian UC market is about to be inundated with cloud-based services.
The immersive Telepresence T1 provides the same experience and intuitive interface as the T3 with a smaller footprint.
Paying someone to do grunt work is one of the more satisfying aspects of running a business. And for some small and medium businesses, outsourcing is the best way to deal with managing a UC deployment, reports Andrew Collins.
Enterprises and equipment vendors are learning the value of a complete readiness assessment before deploying voice over internet protocol (VoIP) across an organisation. The assessments are a critical step to a successful VoIP deployment, but many enterprises do not perform an assessment because of cost or because, after performing a baseline on network utilisation, they assume that their network has enough bandwidth to accommodate the voice traffic. Fluke Networks’ Wayne Allen* reports on the importance of assessment and the consequences of not assessing the network correctly.
Telstra expects its extensive Next G network coverage will convince the SMB market that its network is the only one when it comes to using the iPhone for business.
NEC Australia believes it is onto a winner with the announcement of the next evolution of UC with an industry first, a personalised software suite. Its previous product, the SV8000 communication server range, has chalked up 4500 customers in 18 months.
Alloy has been appointed to distribute the Zultys family of IP phone systems and unified communication solutions in Australia. This will enable Alloy to move further into the mid-size to large enterprise market.
The Royal Melbourne Hospital (RMH) is Melbourne’s oldest hospital, treating hundreds of thousands of patients each year. It was recognised as Australia’s busiest public hospital in the Commonwealth Government’s The State of Our Public Hospitals Report 2008 and, during that year alone, fielded a massive two million telephone calls. Given the reliance on its phone system, it needed to replace its ageing PABX, which was becoming ineffective and increasingly expensive to support.
With video becoming just another data type and gaining a strong foothold on the internet, it is fitting that video media executive Ian Gardiner has won the prestigious 2009 NSW Pearcey award for ICT leadership.
Visitors and employees of Hamilton Island in the Whitsundays are now benefiting from the quality, speed and reliability of Telstra’s high-speed networks and services as the result of a three-year contract to provide a business solution worth $4.5 million.
Telstra has updated its strategy and confirmed its financial guidance for 2009/10.