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Telstra commits to improving regional service quality

14 March, 2019 by Dylan Bushell-Embling

Telstra has announced plans to invest in reducing fault repair times and improving the reliability of landline coverage in regional and rural areas.

Companies blame customers for poor CX

13 March, 2019

In a remarkable twist, some companies are blaming their customers for shortfalls in customer experience satisfaction.

Heartbeats could soon replace house keys

12 March, 2019

A person's heartbeat could soon replace the keys needed to access their home and car, according to a cybersecurity expert.

Australian smartphone shipments slumped 9% in 2018

12 March, 2019 by Dylan Bushell-Embling

The Australian smartphone market contracted by a record 9% during 2018 to just 8.2 million units shipped, IDC estimates.

ICT freelancers in highest demand in 2018

12 March, 2019 by Dylan Bushell-Embling

Australia's ICT sector exhibited the highest demand for freelance talent of all industries during 2018, according to data from Expert360.

Lax attitudes to NDB legislation, CompTIA says

11 March, 2019

Nearly one-quarter of organisations have not changed their security policies to comply with Notifiable Data Breach legislation, according to a CompTIA survey.

SSL/TLS certificates do thriving trade on dark web

07 March, 2019 by Dylan Bushell-Embling

Research into five popular dark web marketplaces uncovered evidence of a thriving trade in SSL/TLS certificates packaged with a range of crimeware.

Fixing the nbn and the encryption bill

28 February, 2019 by Robert Hudson, President, ITPA

ITPA is fighting to ensure that fixing the problems with the nbn and the encryption bill are priorities going into the federal election.

Australian tablet sales fell 2.1% in 2H18

26 February, 2019 by Dylan Bushell-Embling

A slump in demand for Android tablets led to a 2.1% contraction in the Australian tablet market during 2H18, Telsyte has estimated.

5G to comprise 15% of global mobile industry by 2025

26 February, 2019

With 5G network launches on the rise, 5G will account for 15% of the global mobile industry by 2025, according to GSMA.

Telstra workers vote for strike option

26 February, 2019 by Dylan Bushell-Embling

Members of a union representing a portion of Telstra's workers have voted for the option to strike if a new agreement on wages cannot be reached.

Drupal issues critical security alert

26 February, 2019 by Dylan Bushell-Embling

Open source content management software project Drupal has issued a critical security alert warning of a remote code execution vulnerability in Drupal 8.

NetComm gets $161m buyout offer

25 February, 2019 by Dylan Bushell-Embling

The board of Australian telecoms equipment company NetComm is unanimously recommending a buyout offer from US-based Casa Systems.

New WHS guidance for small businesses

13 February, 2019

New guidance material to help small business owners and operators understand their responsibilities under WHS laws has been released by Safe Work Australia.

Why join an organisation like ITPA?

13 February, 2019 by Robert Hudson, President, ITPA

ITPA needs your help in the ongoing fight to preserve your rights, security, privacy and job prospects in the modern digital world.

Information Technology Professionals Association (ITPA) is a not-for-profit organisation focused on continual professional development for its 18,700 members. To learn more about becoming an ITPA member, and the range of training opportunities, mentoring programs, events and online forums available, go to

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