Convergence

IBM wins security deal for e-health system

01 March, 2011 by

IBM has been awarded a $23.6m contract with the National E-Health Transition Authority (NEHTA) to design and build Australia’s National Authentication Service for Health (NASH) project.


NZ call centre Telnet awarded Australian Accreditation

15 February, 2011 by

New Zealand’s largest privately owned call centre Telnet is the first call centre in New Zealand to achieve accreditation by the Australian Teleservices Association (ATA).


The road to unified communications

10 February, 2011 by

After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.


Cellarmasters deploys new contact centre with IP telephony

10 February, 2011

Cellarmasters, Australia’s largest direct wine retailer, will deploy the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center (CIC) at its new contact centre in Surry Hills in inner Sydney.


Telstra Managed Data Networks services

10 February, 2011

The Telstra Managed Data Networks services provide enterprise and government users with good network management and the service bundles also provide a reliable foundation for organisations to adopt network applications like hosted IP telephony, videoconferencing and cloud computing.


University of Western Sydney goes live with unified communications system

10 February, 2011 by

A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).


Recruitment and training provider cuts call costs by 40%

10 February, 2011 by

Recruitment, education and training provider Angus Knight deployed IP telephony to cut call costs, ease administration and more quickly roll out voice connectivity to new sites.


Unified Communications key to flexible comms in 2011

08 February, 2011 by

As the debate about the NBN rages, there is growing public awareness that the future of voice communication is Voice over Internet Protocol (VoIP) and not traditional lines. As a result, the VoIP for business market will hot up substantially in 2011. And, due to persisting global economic uncertainty, companies will look for quick return on investment in case the economy was to rapidly shift back into a downturn, predicts Marc Englaro, Fonality Australia’s Managing Director.


PLC is the most connected school globally

02 February, 2011 by

The new Senior School Centre at Pymble Ladies’ College was opened on Saturday 29 January 2011 by the Governor of NSW, Her Excellency Professor Marie Bashir.


More help for flood-affected businesses

28 January, 2011 by

Brisbane-based telco Comscentre is offering Queensland and Victorian businesses help to restore communication services damaged or wiped out by the floods.


Queensland businesses get back online with help

19 January, 2011 by

With hundreds of Queensland businesses affected by flooding, IT companies have collaborated to get these businesses back online.


RACV to roll out new communication networks

23 December, 2010 by

NEC Australia has signed a five-year contract with the Royal Automobile Club of Victoria (RACV) to upgrade the organisation’s existing data and voice networks across all of its sites - operational headquarters, two club locations in Melbourne and Healesville, resorts in Victoria and Queensland (6) and retail outlets (40) - supporting over 2500 employees.


Doctors go bush on video

08 December, 2010 by

Telstra has launched a high-definition videoconferencing solution which will provide more than 6.5 million regional and rural Australians greater access to care from city health professionals.


Collaboration technologies and the future of business meetings

26 November, 2010 by

Collaborative technologies are changing the way we work and meet, in many cases due to the time and cost benefits. Premiere Global’s (PGi) Paul Crighton* outlines the evolution of these technologies and how the road warrior is an endangered species.


Country fire authority enhances communications

25 November, 2010 by

New Cisco-based network allows faster, improved information flow between Country Fire Authority of Victoria's bases and firefighters.


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