IBM has been awarded a $23.6m contract with the National E-Health Transition Authority (NEHTA) to design and build Australia’s National Authentication Service for Health (NASH) project.
New Zealand’s largest privately owned call centre Telnet is the first call centre in New Zealand to achieve accreditation by the Australian Teleservices Association (ATA).
After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.
Cellarmasters, Australia’s largest direct wine retailer, will deploy the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center (CIC) at its new contact centre in Surry Hills in inner Sydney.
The Telstra Managed Data Networks services provide enterprise and government users with good network management and the service bundles also provide a reliable foundation for organisations to adopt network applications like hosted IP telephony, videoconferencing and cloud computing.
A converged voice and data network costing $1.2 million from NEC is set to deliver productivity gains for the University of Western Sydney (UWS).
Recruitment, education and training provider Angus Knight deployed IP telephony to cut call costs, ease administration and more quickly roll out voice connectivity to new sites.
As the debate about the NBN rages, there is growing public awareness that the future of voice communication is Voice over Internet Protocol (VoIP) and not traditional lines. As a result, the VoIP for business market will hot up substantially in 2011. And, due to persisting global economic uncertainty, companies will look for quick return on investment in case the economy was to rapidly shift back into a downturn, predicts Marc Englaro, Fonality Australia’s Managing Director.
The new Senior School Centre at Pymble Ladies’ College was opened on Saturday 29 January 2011 by the Governor of NSW, Her Excellency Professor Marie Bashir.
Brisbane-based telco Comscentre is offering Queensland and Victorian businesses help to restore communication services damaged or wiped out by the floods.
With hundreds of Queensland businesses affected by flooding, IT companies have collaborated to get these businesses back online.
NEC Australia has signed a five-year contract with the Royal Automobile Club of Victoria (RACV) to upgrade the organisation’s existing data and voice networks across all of its sites - operational headquarters, two club locations in Melbourne and Healesville, resorts in Victoria and Queensland (6) and retail outlets (40) - supporting over 2500 employees.
Telstra has launched a high-definition videoconferencing solution which will provide more than 6.5 million regional and rural Australians greater access to care from city health professionals.
Collaborative technologies are changing the way we work and meet, in many cases due to the time and cost benefits. Premiere Global’s (PGi) Paul Crighton* outlines the evolution of these technologies and how the road warrior is an endangered species.
New Cisco-based network allows faster, improved information flow between Country Fire Authority of Victoria's bases and firefighters.