One of the greatest competitive advantages that companies strive for is to get greater insight into their customers and to better engage them through improved service.
Kogan.com is an Australian designer, manufacturer and online retailer of consumer technology items. The business started in a small Melbourne garage and now operates in over 10 countries. What makes it one of the most efficient retailers in the world?
Debate over Microsoft's mixed record of successes and slow innovation during the last decade has incited conjecture as to its long-term durability.
Newcastle's city council will replace its disparate IT systems with OneCouncil, a single enterprise solution from TechnologyOne.
Microsoft will discontinue 'mainstream support' for Windows 7 in January next year, and will provide the much leaner 'extended support' until 2020.
Mobile apps have undoubtedly changed the dynamics of both our social
and work life thanks to an incredible combination of powerful
smartphones, faster mobile connectivity and a massive collection of apps
that can be downloaded at a touch.
Australian businesses invested a record $3.19 billion in software in the first quarter of 2014 as they sought efficiency gains, according to the Australian Bureau of Statistics.
UNIT4 has won a deal to provide research management software to Monash University, to help the university manage its $300 million global research practice.
Australian beverage company Bickford's has selected cloud-based and mobile CRM systems from StayinFront as part of an overhaul of its current systems.
Dimension Data will sell its Express Data and Express Online businesses - its only distribution assets - to hardware distributor Dicker Data.
The next iteration of Microsoft's Windows is slated to ship in April 2015 and will likely be called Windows 9, according to supposed inside sources at the company.
The Queensland Government is pursuing IBM in court over the vendor's role in the state's failed health payroll system.
The MAC Services Group has replaced its helpdesk software, helping boost the quality and speed of the company's user support.
Successful business relationships depend on trust between buyers and sellers. However, the software industry has historically struggled with trust as it relates to the exchange of fair value. Many companies find themselves with unintentional overuse despite their desires and best intentions to avoid it.
The Queensland Government has banned IBM from any future state contracts, following the release of a report into the state’s failed health payroll system, which lays significant blame at the vendor’s feet.