IT Management > Enterprise software

Recommendations for achieving high performance engagement

17 September, 2014

One of the greatest competitive advantages that companies strive for is to get greater insight into their customers and to better engage them through improved service.


Kogan.com expands its operations worldwide with Google Apps

27 August, 2014

Kogan.com is an Australian designer, manufacturer and online retailer of consumer technology items. The business started in a small Melbourne garage and now operates in over 10 countries. What makes it one of the most efficient retailers in the world?


Will Microsoft survive the challenges of the next decade?

20 August, 2014 by Guy Cranswick*

Debate over Microsoft's mixed record of successes and slow innovation during the last decade has incited conjecture as to its long-term durability.


City of Newcastle taps TechnoloyOne to unify IT

30 July, 2014 by Dylan Bushell-Embling

Newcastle's city council will replace its disparate IT systems with OneCouncil, a single enterprise solution from TechnologyOne.


Windows 7 mainstream support to cease in January 2015

15 July, 2014 by Andrew Collins

Microsoft will discontinue 'mainstream support' for Windows 7 in January next year, and will provide the much leaner 'extended support' until 2020.


The Enterprise App Era has started – embrace the potential

24 June, 2014

Mobile apps have undoubtedly  changed the dynamics of both our social and work life thanks to an incredible combination of powerful smartphones, faster mobile connectivity and a massive collection of apps that can be downloaded at a touch. 
 


Australian software spending reaches $3.19 billion

04 June, 2014

Australian businesses invested a record $3.19 billion in software in the first quarter of 2014 as they sought efficiency gains, according to the Australian Bureau of Statistics.


Monash Uni taps UNIT4 for research management project

03 April, 2014 by Dylan Bushell-Embling

UNIT4 has won a deal to provide research management software to Monash University, to help the university manage its $300 million global research practice.


Bickford's taps StayinFront for CRM overhaul

01 April, 2014 by Dylan Bushell-Embling

Australian beverage company Bickford's has selected cloud-based and mobile CRM systems from StayinFront as part of an overhaul of its current systems.


Dimension Data sells off distribution business

13 February, 2014 by Dylan Bushell-Embling

Dimension Data will sell its Express Data and Express Online businesses - its only distribution assets - to hardware distributor Dicker Data.


Rumour: Windows 9 coming next year

16 January, 2014 by Andrew Collins

The next iteration of Microsoft's Windows is slated to ship in April 2015 and will likely be called Windows 9, according to supposed inside sources at the company.


Qld Govt takes IBM to court over payroll system

10 December, 2013

The Queensland Government is pursuing IBM in court over the vendor's role in the state's failed health payroll system.


Helpdesk software boosts user support at the MAC

02 December, 2013

The MAC Services Group has replaced its helpdesk software, helping boost the quality and speed of the company's user support.


Software licensing: the 'trust but verify' approach

22 August, 2013 by Tom Canning*

Successful business relationships depend on trust between buyers and sellers. However, the software industry has historically struggled with trust as it relates to the exchange of fair value. Many companies find themselves with unintentional overuse despite their desires and best intentions to avoid it.


Queensland Government bans IBM from future contracts

08 August, 2013

The Queensland Government has banned IBM from any future state contracts, following the release of a report into the state’s failed health payroll system, which lays significant blame at the vendor’s feet.


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