Help desk software is an essential component of running an effective IT organisation. SolarWinds Web Help Desk is a cross-platform, web-based solution that allows IT professionals to remove complexity from their IT service processes and to improve service to their end users through practical, flexible tools.
OpenText Extended ECM Version 10 for SAP Solutions includes support for the SAP customer relationship management (SAP CRM) and SAP supplier relationship management (SAP SRM) applications, among numerous other enhancements.
Avanade has expanded its enterprise resource planning (ERP) solutions for finance, business intelligence, human resources and customer relationship management (CRM) with a solution for wholesale distribution, enabling wholesale distributors to become more agile, improve collaboration, streamline operations and focus more on their customers.
Sporting goods retailer Rebel Sport has deployed automated IT systems management software across 130 stores in Australia and New Zealand, as well as its head office. The decision to implement the solution came after Rebel had been grappling with costly, complex, outdated and disparate software solutions for years.
Micro Focus Silk, a set of integrated modules for use with SAP solutions, provides application life cycle support for SAP applications and all current industry requirements for testing.
Progress Software has released an SOA enterprise integration solution. The solution is intended to reduce the time it takes to deploy IT infrastructure and accelerate the time it takes to derive value from such infrastructure implementation.
The Maximizer CRM 12 mobile CRM software is compatible with the latest mobile devices and features enhanced web access performance, expanded customisation options, full integration with LinkedIn and expanded capabilities in business intelligence, measuring marketing ROI and iCalendar and SharePoint integration.
The market for business software in Australia and New Zealand will grow to a value of US$7.3 billion in 2015, according to a new report from analyst firm Ovum. The resultant interest from software vendors could lead to better software for buyers.
SAP Business ByDesign, the software-as-a-service business management software, is now available in Australia.
Gateway for Facebook is a cloud-based service that can interconnect enterprise IT environments and enterprise applications with the Facebook social graph.
KRC Mining Consultants has implemented a suite of Oracle software spanning enterprise resource planning, human resources, financials, document management and project management.
Progress Responsive Process Management (RPM) R2.0 suite software allows enterprises to make changes in their business operations in response to patterns indicating impending business events, such as opportunities and threats.
Domain registrar and hosting provider Netregistry will offer two years of free online accounting software to all of its 250,000 customers, following an investment in online accounting provider Reach Accounting. The first 3000 customers to sign up will receive a total of five years of free access.
Clear Solar, one of Australia's largest solar power installation companies, has implemented a business-wide enterprise resource planning (ERP) solution, giving staff a better view of the company's financials and inventory.
Canon has released eCopy v5 scanning and workflow software that enables the rapid deployment and management of eCopy across a business, with versions that scale to meet the performance requirements for workgroups, departments and global enterprises.