Industry News
ACCC calls for holistic digital platform reform
Widespread, holistic regulatory reforms are needed to tackle the market dominance of major digital platforms such as Google and Facebook, the ACCC has warned. [ + ]
New report reveals '100 jobs of the future'
Cyborg psychologist, robot mechanic, algorithm interpreter, shadowtech manager – they sound like something out of science fiction, but according to a new report, these are the jobs of the future. [ + ]
Australians increasingly worried about surveillance powers
Three-quarters of Australians are worried about laws making it easier for the government agencies to gain access their private data, according to a new poll. [ + ]
Equinix elevates Jeremy Deutsch to President, APAC
Deutsch will be responsible for management, strategy and growth, including operations in Australia, China, Hong Kong, Indonesia, Japan, Korea and Singapore. [ + ]
Qld to host Australia's first robotics manufacturing hub
Australia's first robotics manufacturing hub is set to be developed in Brisbane, allowing Queensland manufacturers to access cutting-edge technologies. [ + ]
Tech teams battle data-sharing risks to protect privacy
Three teams of data scientists joined the good fight against risks associated with sharing large datasets at last week's Data Sharing Direct Ideation competition in Sydney. [ + ]
Huawei Australia appoints new CSO
Huawei Australia has revealed that current CTO David Soldani will take over the role of CSO from the retiring Malcolm Shore. [ + ]
Telco complaints fall a further 12% in June quarter
TIO complaints as a proportion of services in operation fell to 6.6 per 10,000 services during the June quarter, according to the Communications Alliance. [ + ]
auDA recruiting for its new board
Australia's .au domain administrator auDA is reconstituting its board as a result of a scathing government review into its operations. [ + ]
Targeted ransomware attacks surging
Symantec has identified a surge in the use of targeted ransomware by an ever-increasing number of attack groups over the past two years. [ + ]
Consumers, businesses at odds over customer service tech
Customers still prefer to access customer service via phone, email or in person rather than through chatbots, social media or apps, according to a new study. [ + ]
NSW Cyber Security Innovation Node launched
AustCyber and the NSW Government have formally launched the sixth national Cyber Security Innovation Node at the Joint Cyber Security Centre in Sydney. [ + ]
V4 Telecom warned over complaints handling
ACMA has issued Melbourne-based V4 Telecom a formal warning after some customers were unable to contact the company to complain after a service outage. [ + ]
Canberra hails 700-plus black spot base stations
The $380 million regional Mobile Black Spot Program has passed a significant milestone, with more than 700 new or improved base stations now operational. [ + ]
Vodafone to refund customers for unintended DCB charges
Vodafone is set to contact and refund customers after admitting it made misleading representations about its DCB service. [ + ]
