Convergence > Carriers

Optus commences 5G standalone trials

03 December, 2021

Optus has launched a 5G standalone trial prior to the commercial launch of this technology in 2022.

Unhappy customers spending up to $1.2bn more on phone plans

17 September, 2021

A new survey from comparison website Finder has revealed that Australians are paying an extra $1.2 billion per year on mobile phone plans with which they are unsatisfied.

Optus, Uber partner for smartphone delivery service trial

03 August, 2021

Optus and Uber have joined forces to offer customers a new smartphone delivery service from select 'Yes' Optus stores in Sydney, Melbourne and Brisbane.

ACCC report: Aussies paying more for mobile plans

22 June, 2021

Optus, Telstra and Vodafone have inflated the cost of their postpaid mobile phone plans by up to $40 more per month, according to data from the ACCC.

Optus adapts to customer needs with Optus Living Network

05 May, 2021

Optus has announced the launch of Optus Living Network, a network that adapts to customer needs by offering flexibility and control.

Rise in phone, internet complaints from small businesses

04 February, 2021

The Telecommunications Industry Ombudsman has revealed an increase in phone- and internet-related complaints from the small business sector in 2020.

ACMA supports reform of telco regulatory safeguards

28 October, 2020

The ACMA is backing reform of current regulatory safeguards for telcos, after research showed that telco consumers are battling service outages.

Telecommunications satisfaction slipping

11 July, 2017

Overall satisfaction has decreased among telecommunications customers, according to a national survey by the Communications Alliance.

SimpliVity and Huawei partner on hyperconvergence technology

07 December, 2016

SimpliVity has made its OmniStack technology available on Huawei FusionServer.

Telco complaints on the increase

26 April, 2016

Telco complaints to the ombudsman have risen over the last quarter with Optus experiencing the highest complaints ratio, according to published statistics from TIO.

Telstra and Ericsson make it to 1 Gbps speeds

09 November, 2015

Telstra and Ericsson claim to have achieved a world-first test of 1 Gbps capability on its commercial mobile network.

Comeback kid? Kogan Mobile returns on Vodafone network

20 October, 2015

Kogan Mobile has returned to shake up the MVNO market for Australian consumers on Vodafone's 3G network.

Telcos still receiving thousands of complaints

12 October, 2015

Telecommunication companies received thousands of complaints from Australians for mobile, internet and landline services in 2014–15 according to figures released by the industry's ombudsman.

NBN Co to run FTTP in TPG's FTTB buildings

13 May, 2014 by Andrew Collins

NBN Co plans to run fibre-to-the-premises in some apartment buildings where service providers like TPG have already deployed fibre-to-the-basement.

ACCC extends fixed line regulation by five years

22 April, 2014 by Andrew Collins

The ACCC has finalised its inquiry into the regulation of fixed line telecommunications services, deciding to continue regulating wholesale services supplied using Telstra's copper network for another five years.

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