Convergence > Carriers

ACMA supports reform of telco regulatory safeguards

28 October, 2020

The ACMA is backing reform of current regulatory safeguards for telcos, after research showed that telco consumers are battling service outages.

Telecommunications satisfaction slipping

11 July, 2017

Overall satisfaction has decreased among telecommunications customers, according to a national survey by the Communications Alliance.

SimpliVity and Huawei partner on hyperconvergence technology

07 December, 2016

SimpliVity has made its OmniStack technology available on Huawei FusionServer.

Telco complaints on the increase

26 April, 2016

Telco complaints to the ombudsman have risen over the last quarter with Optus experiencing the highest complaints ratio, according to published statistics from TIO.

Telstra and Ericsson make it to 1 Gbps speeds

09 November, 2015

Telstra and Ericsson claim to have achieved a world-first test of 1 Gbps capability on its commercial mobile network.

Comeback kid? Kogan Mobile returns on Vodafone network

20 October, 2015

Kogan Mobile has returned to shake up the MVNO market for Australian consumers on Vodafone's 3G network.

Telcos still receiving thousands of complaints

12 October, 2015

Telecommunication companies received thousands of complaints from Australians for mobile, internet and landline services in 2014–15 according to figures released by the industry's ombudsman.

NBN Co to run FTTP in TPG's FTTB buildings

13 May, 2014 by Andrew Collins

NBN Co plans to run fibre-to-the-premises in some apartment buildings where service providers like TPG have already deployed fibre-to-the-basement.

ACCC extends fixed line regulation by five years

22 April, 2014 by Andrew Collins

The ACCC has finalised its inquiry into the regulation of fixed line telecommunications services, deciding to continue regulating wholesale services supplied using Telstra's copper network for another five years.

TPG fined $400,000 for 000 failures

17 April, 2014 by Andrew Collins

The Federal Court of Australia has ordered ISP and telco TPG to pay a $400,000 fine for failing to give almost 6000 of its customers access to the Triple Zero emergency call service - and failing to connect 193 actual calls to the service - in 2011.

Optus overcharged customers $9 million

01 April, 2014 by Andrew Collins

ACMA has issued a formal warning to Optus after an investigation found the telco inaccurately billed customers almost $9 million.

Malone quits as iiNet CEO

25 March, 2014 by Andrew Collins

Michael Malone last week resigned as CEO and board director of ISP iiNet, in order to focus on other projects.

Comms Alliance lauds telco regulation repeals

20 March, 2014

The Communications Alliance has lauded telecommunications changes in the Omnibus Repeal Day (Autumn 2014) Bill, which was introduced into federal parliament yesterday.

Telstra breached privacy laws

13 March, 2014 by Andrew Collins

Telstra breached privacy laws when information on its customers was accessible from the internet in 2012 and 2013, according to the Office of the Australian Information Commissioner (OAIC).

Telstra reveals sort-of Transparency Report

11 March, 2014 by Andrew Collins

Telstra's first Transparency Report shows the company received more than 40,000 requests from law enforcement for customer information. But despite its name, the report leaves many questions unanswered.

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