Convergence

NZ Govt selects Telecom NZ and Vodafone NZ for rural broadband

20 April, 2011

The New Zealand Goverment has approved a joint proposal for rural broadband from Telezom NZ and Vodafone NZ. Work on the network is expected to commence in July.


AAPT looks to cloud for contact centre

18 April, 2011

Following the sale of AAPT’s consumer division to iiNet, along with associated contact centre infrastructure, the AAPT business division needed to quickly implement a whole new contact centre solution.


Jabra PC Suite v2.4.3 software

13 April, 2011

The Jabra PC Suite v2.4.3 software provides easy-to-implement remote call control capabilities for Cisco UC client users.


Yeastar MyPBX range

08 April, 2011

The Yeastar MyPBX range includes the SOHO model with BRI, PRI, GSM options well as SIP trunks with unified messaging included.


HD videoconferencing for translating service

07 April, 2011

ONCALL Interpreters and Translators Agency (ONCALL) provides high-quality conference interpreting and translating services worldwide.


Rural health alliance turns to videoconferencing

06 April, 2011

The Grampians Rural Health Alliance (GRHA), situated in Western Victoria, comprises 12 hospital-based health services, four bush nursing centres and several stand-alone community health centres. It supports improved regional health outcomes by providing technology, applications and communications solutions to connect the region’s health services.


IT industry pulls together with Japanese tsunami initiatives

16 March, 2011

Following the catastrophic earthquakequake and tsunami that assaulted Japan late last week, several service providers have offered users free calls and text messages to loved ones in Japan.


LifeSize Video Center HD mobile device video content streaming

14 March, 2011

LifeSize, a division of Logitech, has announced HD video content streaming on mobile devices using LifeSize Video Center. Users can benefit from greater communication reach and flexibility by using HD video streaming, recording and auto-publishing to make video content available to teams working remotely on mobile devices, such as iPads and iPhones.


Beyond the EHR: telehealth technologies in Australia

07 March, 2011

Recently in Voice+Data we looked at the plans for Australia’s national e-health network and, in particular, the politics that have delayed its introduction. This month Andrew Collins takes a look at the actual technologies involved, the benefit they bring to remote areas and obstacles to their adoption. There is hope but there is a long way to go.


Rural e-health trailblazer goes virtual

07 March, 2011

Bruce Winzar says, “It’s a complete misnomer that you have to be good at maths to pursue a career in computing.” Winzar has certainly seen the pace of growth in computing and applications for business grow unabated. This is one of the main reasons he is still stimulated by what technology can do. He started his computing career as a student at Bendigo Institute in 1971 on an ICL 1901 which used punch cards for programming and data input.


IBM wins security deal for e-health system

01 March, 2011

IBM has been awarded a $23.6m contract with the National E-Health Transition Authority (NEHTA) to design and build Australia’s National Authentication Service for Health (NASH) project.


NZ call centre Telnet awarded Australian Accreditation

15 February, 2011

New Zealand’s largest privately owned call centre Telnet is the first call centre in New Zealand to achieve accreditation by the Australian Teleservices Association (ATA).


The road to unified communications

10 February, 2011

After the global final crisis, 2011 is looking brighter on the economic front and companies are still looking for smarter ways to streamline their internal IT structure - unified communications is one of those areas.


Cellarmasters deploys new contact centre with IP telephony

10 February, 2011

Cellarmasters, Australia’s largest direct wine retailer, will deploy the Interactive Intelligence all-in-one IP communications software suite Customer Interaction Center (CIC) at its new contact centre in Surry Hills in inner Sydney.


Telstra Managed Data Networks services

10 February, 2011

The Telstra Managed Data Networks services provide enterprise and government users with good network management and the service bundles also provide a reliable foundation for organisations to adopt network applications like hosted IP telephony, videoconferencing and cloud computing.


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