City Automobiles drives business gains with VoIP
05 July, 2010
City Automobiles has watched customer call volumes increase and its business grow following the implementation of a next-generation Alcatel-Lucent OmniPCX Office telephony system. The VoIP solution ensures customer calls reach the automotive group’s sales and service staff first time and has reduced its call and line rental costs.
Nokia Siemens Networks hiT 7300 DWDM platform with TransNet
02 July, 2010
An optical transport network that addresses the demand for bandwidth-intensive applications, the hiT 7300 DWDM platform with TransNet, will enable CSPs to migrate existing 10 and 40 Gbps optical networks to 400G with minimal investment.
Launch of ASX Net by Australian Securities Exchange (ASX)
01 July, 2010
The Australian Securities Exchange (ASX) will launch ASX Net, a fully managed, low-latency, high-capacity network solution for connectivety to the Australian financial market, in September 2010 with the fibre provided by PIPE Networks.
Contact centres fail to satisfy
25 June, 2010
The need for a high-performance multimedia contact centre has never been greater as an annual survey reveals 1 in every 2 consumers who are dissatisfied with their call centre experience are likely to switch to a competitor.
Helios 2N Model 9137160CKDE video and voice door controller
18 June, 2010
The 2N Helios controller is an advanced IP video and phone door control system based on the SIP standard.
Video will drive IP traffic
10 June, 2010
This week, Cisco published its third annual Visual Networking Index forecast for global IP traffic. Cisco projects video will represent 91% of 2014’s global consumer IP traffic, driven by HDTV, 3DTV, VoD, internet video and P2P growth. Cisco predicts a visual four-fold traffic increase by 2014 and claims to have solutions.
BT IP Exchange platform
09 June, 2010
The IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.
Aussies click with social networking on mobiles
08 June, 2010
Australia’s love affair with social networking has gone mobile, with customers using their mobiles to visit Facebook, Twitter and MySpace in record numbers over the past 12 months, according to new figures released today by Telstra.
Watch State of Origin in 3D on Nine
26 May, 2010
Australian viewers join the 3D revolution with the rugby league State of Origin available in 3D to home viewers.
IP Video Compatibility Zone interactive website
18 May, 2010
The Bosch Security Systems interactive website details the IP video devices, firmware versions and features supported by a variety of software offerings from Bosch and other suppliers. The IP Video Compatibility Zone provides users with the information they need to design surveillance systems using CCTV products that integrate seamlessly.
Customer feedback feeds success
14 May, 2010 by Merri Mack
As the Managing Director of GlobalConnect, Pushkar Taneja has one abiding aim for the company and that is customer satisfaction. He even goes as far as saying that’s why they are there. Voice&Data’s Merri Mack spent an engrossing hour with Taneja to find out what his challenges are.
Logitech Laptop Speaker Z205 lightweight speaker
13 May, 2010
Logitech has announced the Laptop Speaker Z205 lightweight speaker with an easy-to-attach clip-on design that enhances audio quality.
ME Bank inks multimillion-dollar deal with Telstra
11 May, 2010
ME Bank invests in multimillion-dollar deal with Telstra to support mobile workforce.
OASIS platform enables video social networking service
03 May, 2010
Liew Kong Nam, Managing Director of Nano Equipment, has an exciting vision for providing mobile video services in the Asia-Pacific region - and a solid strategy for deploying them. “We feel there are many inherent advantages for 3G video calls in our region. Mobile calls are very convenient and access is easier than on a computer because you only need to dial a number and make a quick selection instead of opening a browser. You also get much faster response when switching from one video to another because the video is played back instantly without buffering before play.
Network upgrade strengthens voice quality for VoIP service provider
03 May, 2010
As the leading Indonesian VoIP service provider, with an estimated market share of 60% in 2009, Gaharu Telecom Indonesia brings retail and wholesale VoIP to both consumers and corporate customers and also meets the demanding standards required for international carrier connections. Its Hallophone brand is known for its premium voice quality and customer service and in Indonesia customers ask for a Hallophone when they want to purchase a prepaid VoIP calling card.
