Avaya customer service and collaboration applications
26 July, 2010
Avaya has launched a number of applications and services. Aura Contact Center is a multimedia contact centre application that extends to all types of media, including voice, email, web chat and instant messaging/SMS.
Telstra intends to enter e-health arena
23 July, 2010
The College of General Practitioners (RACGP) has announced the signing of an agreement to work with Telstra to launch e-health applications on a web-hosted service platform.
Northern Territory government awards Optus mutiple mobile and satellite contracts
22 July, 2010
Optus has been named a mobile and satellite supplier to the Northern Territory Government with mutiple contracts to supply mobile and satellite services.
Optus first to acquire new 2100 MHz spectrum licences
15 July, 2010
Optus first to acquire new 2100 MHz spectrum licences to increase 3G mobile capacity in regional Australia.
Yealink VP-2009P IP video phone
14 July, 2010
The Yealink VP-2009P IP video phone, for next-generation personal IP multimedia communication, utilises the TI DaVinci chipset and offers a 7″ 800 x 480 pixel TFT-LCD touch screen and a 2 Mb adjustable CMOS sensor camera.
City Automobiles drives business gains with VoIP
05 July, 2010
City Automobiles has watched customer call volumes increase and its business grow following the implementation of a next-generation Alcatel-Lucent OmniPCX Office telephony system. The VoIP solution ensures customer calls reach the automotive group’s sales and service staff first time and has reduced its call and line rental costs.
Nokia Siemens Networks hiT 7300 DWDM platform with TransNet
02 July, 2010
An optical transport network that addresses the demand for bandwidth-intensive applications, the hiT 7300 DWDM platform with TransNet, will enable CSPs to migrate existing 10 and 40 Gbps optical networks to 400G with minimal investment.
Launch of ASX Net by Australian Securities Exchange (ASX)
01 July, 2010
The Australian Securities Exchange (ASX) will launch ASX Net, a fully managed, low-latency, high-capacity network solution for connectivety to the Australian financial market, in September 2010 with the fibre provided by PIPE Networks.
Contact centres fail to satisfy
25 June, 2010
The need for a high-performance multimedia contact centre has never been greater as an annual survey reveals 1 in every 2 consumers who are dissatisfied with their call centre experience are likely to switch to a competitor.
Helios 2N Model 9137160CKDE video and voice door controller
18 June, 2010
The 2N Helios controller is an advanced IP video and phone door control system based on the SIP standard.
Video will drive IP traffic
10 June, 2010
This week, Cisco published its third annual Visual Networking Index forecast for global IP traffic. Cisco projects video will represent 91% of 2014’s global consumer IP traffic, driven by HDTV, 3DTV, VoD, internet video and P2P growth. Cisco predicts a visual four-fold traffic increase by 2014 and claims to have solutions.
BT IP Exchange platform
09 June, 2010
The IP Exchange platform is a wholesale service that enables communications providers to connect VoIP to VoIP and VoIP to traditional voice calls, designed specifically for the global communications market.
Aussies click with social networking on mobiles
08 June, 2010
Australia’s love affair with social networking has gone mobile, with customers using their mobiles to visit Facebook, Twitter and MySpace in record numbers over the past 12 months, according to new figures released today by Telstra.
Watch State of Origin in 3D on Nine
26 May, 2010
Australian viewers join the 3D revolution with the rugby league State of Origin available in 3D to home viewers.
IP Video Compatibility Zone interactive website
18 May, 2010
The Bosch Security Systems interactive website details the IP video devices, firmware versions and features supported by a variety of software offerings from Bosch and other suppliers. The IP Video Compatibility Zone provides users with the information they need to design surveillance systems using CCTV products that integrate seamlessly.
