Charles Sturt signs up for unified comms
13 February, 2009
Charles Sturt University has signed Interactive Intelligence to deploy unified communications across the university’s multiple campuses.
Telstra ups the ante in China with two acquisitions
11 February, 2009
Telstra today expanded its presence in China with the acquisition of controlling interests in two of the country’s leading mobile content and online music businesses. The acquisitions accelerate Telstra’s plans to achieve AU$1 billion in revenue with strong margins and cash flow from its Chinese media assets by 2013.
Aussie mobile giants agree to merge
09 February, 2009
In an unexpected move that could be a sign of the times, Hutchison and Vodafone will merge their telecom operations to form a 50:50 joint venture
VoIP phone with colour TFT display
02 February, 2009
Snom, a manufacturer of enterprise VoIP phones, has released the first model in its ‘8 Series’ — the Snom-820.
Fonterra rings in changes to telephony services
27 January, 2009
Gen-i has won the Fonterra WAN and telephony services for Fonterra supplanting outsourcer EDS.
Nortel's bankruptcy an opportunity for "industry rebalancing"
19 January, 2009
Nortel's bankruptcy filing will spur a new wave of competition in the telecommunications industry, according to Ovum.
Telcos are the biggest 'Do Not Call' offenders
16 January, 2009
More than half of complaints about violations of the Do Not Call Register are about telecommunications companies, ACMA has found.
Nortel files for bankruptcy, local operations unaffected
15 January, 2009
One of North America's biggest telcommunications equipment suppliers, Nortel has filed for bankruptcy but purportedly the local operations are unaffected.
Optus deploys multi-point TelePresence system
14 January, 2009
Optus, an Australian integrated communications company, serves almost six million customers each day. The company provides a broad range of communications services including mobile, national and long distance services, local telephony, business network services, internet and satellite services and subscription television. Since commencing operations in 1992, Optus has invested more than $7 billion in the construction of fixed, mobile and satellite networks, including central business district and suburban local access networks, to create the Optus Evolve network.
Contact centre software improves customer service
14 January, 2009
New Zealand firm Datacom has improved its customer service by replacing existing hardware-based call centre technology with IP-based contact centre automation software.
3G licences coming to China and India
12 January, 2009
Chinese regulators have issued 3G licences to the country's three operators. In contrast, India has postponed the kick-off date for the auction of 3G licences to the end of January 2009.
Unified comms not a necessity
07 January, 2009
A new Ovum report declares that unified communications works well for some companies, but is not a must-have.
