Unified communications applications suite
12 October, 2009
Unified communications software solutions for the Nortel CS1000 platform have been released by IPFX.
Integrated mobile and fixed line systems
12 October, 2009
Sybase and Siemens Enterprise Communications (SEN) have partnered to provide customers with a fully integrated mobile and fixed line, voice and data solution that supports and includes the management of a range of device types through a completely heterogeneous environment.
Hollywood unifies voice communications
12 October, 2009
Perth’s Hollywood Private Hospital, which is part of Ramsay Health Care, has deployed a new healthcare voice communications solution from Nortel that allows it to retain existing phones while adding modern call functionality and providing an easy upgrade to unified communications.
WebEx improves internal communications
12 October, 2009
UXC Getronics was facing internal communication challenges with some 500 people across Australia, that needed to be addressed. With 100 service locations across Australia and a head office in Sydney, communication between offices and training for the company’s sales team was complicated and needed to be more effective and consistent to ensure everyone remained up to date with company and technology developments.
Coca-Cola Amatil and Telstra bottle up 10-year contract
24 September, 2009
Coca-Cola has signed up for a 10-year telecommunications contract with Telstra.
Telco regulatory package tabled
16 September, 2009
Telstra responds to the federal government's proposed regulatory reform package.
Contact manager with social networking tools
15 September, 2009
Sage has announced the availability of the ACT! by Sage 2010 contact and customer manager. ACT! allows small to medium business to organise all the details of their customer relationships in one place to improve marketing effectiveness, attract customers and create more value from existing relationships.
Contact centre application suite
15 September, 2009
ShoreTel has released the Contact Center 5.1 application suite designed for high-performance and highly available inbound and outbound multimedia contact centres.
IP outdoor cameras
15 September, 2009
Axis Communications’ product range now includes several features that make the installation and use of IP cameras in outdoor environments more cost efficient and reliable.
Arrow Energy builds converged network
08 September, 2009
Arrow Energy, an Australian integrated energy company with access to more than 80,000 square kilometres of coal seam gas acreage close to Queensland’s three key markets - Brisbane, Townsville and Gladstone - has aggressive plans to achieve year-on-year growth of 100% for the next few years.
Telstra and Microsoft add breakthrough services to portfolio
08 September, 2009
Telstra and Microsoft have unveiled Australia's first hosted IP telephony service integrated with Microsoft Office Communications Server (OCS).
PMG ups the ante for sports broadcasting with Nextgen
07 September, 2009
Nextgen Networks has secured a multimillion-dollar deal to directly connect Premier Media Group (PMG), owner of Fox Sports, to prime sporting venues located in Perth, Adelaide, Melbourne, Newcastle, Gosford, Canberra, Brisbane and the Gold Coast.
Orange Business Services videoconferencing
17 August, 2009
Orange Business Services has launched Open Videopresence, a videoconferencing service compatible with all existing networks (IPVPN, internet, ISDN), types of vendors and equipment. It is a simple service with guaranteed quality of support, including a full-time multilingual helpdesk. It also has an auto start on each videoconferencing terminal making it easy for all participants to connect.
Webcam series
17 August, 2009
Logitech has introduced five webcams that are all ready to work with Vid. The webcams include the C600, C500, C300, C250 and C200.
Teachers Credit Union deploys unified communications
17 August, 2009
Australia’s second-largest credit union, the Teachers Credit Union, has deployed a 126-seat unified communications call centre solution from Interactive Intelligence. The Interactive Intelligence Customer Interaction Centre (CIC) application suite provides a multimedia contact centre capability which is being used to manage communications across five locations in New South Wales, Canberra and Perth.
