UC is transforming business communications
20 January, 2015Australia's cloud communications market is set to reach $650m by 2020 as businesses move to softphones, cloud and mobile apps, according to new research from Telsyte.
NEC SV9000 series communication servers
10 December, 2014NEC Australia has launched the UNIVERGE SV9000 series next-generation communications servers and a new family of DT series handsets, offering customers an integrated unified communications solution.
Intel helps Stephen Hawking better communicate
04 December, 2014 by Dylan Bushell-EmblingIntel has developed a new communications platform for renowned physicist professor Stephen Hawking, to improve his ability to communicate with the world.
NSW RFS to implement video collaboration
27 November, 2014 by Dylan Bushell-EmblingThe New South Wales Rural Fire Service has arranged to deploy a real-time video collaboration platform from Polycom to support its 70,000 volunteers and staff members.
Converged communications pros to meet in Melbourne
01 September, 2014The Comms Connect conference and exhibition at the end of September will see 1200 industry professionals gather to discuss business- and mission-critical converged communications needs and challenges for the 21st century.
HP, Avaya sign cloud communications alliance
28 August, 2014 by Dylan Bushell-EmblingHP Enterprise Services and Avaya have teamed up to provide cloud-based unified communications and contact centre services for enterprises.
Telstra is a market leader in APAC UCaaS segment
12 August, 2014 by Dylan Bushell-EmblingTelstra has a significant share of the fast-growing Asia-Pacific unified communications as a service market, but faces competition from regional and global rivals, Frost & Sullivan said.
Perth's Amcom wins major Cisco HCS deal
28 July, 2014 by Dylan Bushell-EmblingAmcom has won a 13,000-user contract to deploy unified communications services based on Cisco HCS for eight University of Melbourne campuses.
Cloud and mobile - perfect partners for unified communications
05 June, 2014 by Troy Trenchard, Head of Unified Communications Applications, AvayaCloud computing and mobile technologies are bringing UC centre stage by making it easier and more affordable for companies to have advanced capabilities that weren't possible just a few years ago.
Mitel eyes Australian expansion with Aastra merger
06 February, 2014 by Dylan Bushell-EmblingBusiness communication provider Mitel's merger with Aastra effectively doubles its market share in Australia, and the company is aiming for further growth, according to A/NZ VP Frank Skiffington.
Massey University upgrades contact centre solution
27 November, 2013New Zealand's Massey University has updated its contact centre solution in preparation for unified communications.
Australian business riding software-defined communications wave
07 November, 2013 by Dylan Bushell-EmblingUse of software-defined communications technology among Australian businesses is increasing, with CIOs starting to show a preference for software-only PABX systems.
Cisco, Microsoft dominate Aus UC market
17 October, 2013 by Dylan Bushell-EmblingCisco and Microsoft control over 40% of the $700m Australian UC market, but new trends such as the emergence of cloud-based solutions could shake up the status quo.
Call recording, the cloud and the law
19 September, 2013 by Andrew Lamrock*Call recording is gaining momentum around the globe. Given the existence of regulation, it's important CIOs understand the complexity and nuances of call recording and customer security.
Lawyers investigate as Polycom CEO quits after expense “irregularities” revealed
25 July, 2013 by Andrew CollinsPolycom boss Andrew Miller has resigned after the company uncovered “irregularities” in his expense submissions. Following the news of Miller’s resignation, several law firms have launched their own investigations into Polycom or its staff.
